Terms and Conditions

This document was automatically translated from French. In the event of any discrepancies between the translated version and the original French version, the French version shall prevail.

Last updated: September 25, 2026

Preamble

We have developed the WeWard mobile application to encourage Users to favor walking in their daily travel, for health and environmental reasons.
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The Application allows Users to earn points (the "Wards") allocated according to actions or features promoted within the Application. For example, a User may be awarded Wards based on the number of steps taken or on occasion of bonus actions in the Application.
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Wards allow the unlocking of Rewards displayed within the Application, under the conditions described in Article 7 of these T&Cs.

PLEASE READ THESE TERMS AND CONDITIONS ("T&Cs") CAREFULLY

The website www.wewardapp.com, its subdomains (collectively, the "Site") and the WeWard mobile application (the "Application") are operated by WEWARD, a simplified joint stock company with share capital of €1,203.32, whose registered office is at 111 Avenue Victor Hugo, Paris (75016), registered with the Paris Trade and Companies Register under number 85361417000035 ("WeWard" or "we").

These T&Cs define your terms of access to and use of the Site and the Application. For the purposes of these T&Cs, all capitalized terms have the meaning given to them.

Information for US users:

Please note that Article 19 (Arbitration Agreement) of the T&Cs below contains provisions governing how disputes between you and us will be resolved. In particular, it contains an arbitration agreement which, except for limited exceptions, requires that disputes be submitted to binding and final arbitration.

Unless you opt out of this arbitration agreement:

1. You will be permitted to bring claims against us only on an individual basis, and not as a plaintiff or class member in any class, collective, or representative action;

2. You waive your right to a court trial and to a jury trial.

Certain features, such as purchasing Virtual Products, Premium Status, or E-vouchers, are subject to our Terms of Sale (TOS), available at this link. Use of those services implies prior acceptance of the TOS.

Article 1 - Definitions

Application: refers to the WeWard mobile application, available on iOS and Android.

E-vouchers: refers to gift cards available on the Application’s gift page that can be purchased and used with a selection of external partners.

Community: refers to a group of Users gathered around a cause or project defined in advance by the Community administrator.
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Wards balance: refers to the Wards balance associated with the User Account.

Account or User Account: refers to the personal space dedicated to the User on the Application, accessed by registering and logging in to the Application after accepting the T&Cs.

Suppliers: refers to WeWard partners offering products for sale on the WeWard Application.

Products: refers to all products offered for sale directly by WeWard or by Suppliers on the Application.

Virtual Products: types of WeWard Products that refer to virtual items, e-vouchers, or privileges on WeWard.

Reward(s): refers to all options offered to the User in exchange for Wards, for example gift cards, virtual items, cash prizes, vouchers, discounts on items, support for humanitarian or environmental projects, goods or services available in the Application.

Service(s): refers to all services provided by WeWard via the Website and the Application.

Premium Status: refers to a special status that the User may purchase or obtain by exchanging Wards to access exclusive benefits.

Site or Website: refers to the website www.wewardapp.com

User: refers to any natural person registered on the Application who holds an Account.
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Visitor: refers to any person visiting the Services but not having the status of User.

Wards: refers to the points accumulated usable only within the Application, enabling notably the unlocking of the Rewards displayed on the Application.

Article 2 - Registration and Account Creation

2.1 - Registration requirements

By accessing the Services, you represent and warrant that:

• You have the legal capacity to create an account on our platform;
• You meet the legal age required to use the Services, in accordance with the applicable laws of your country of residence. In particular, if you reside in a country of the European Economic Area, you must be at least 16 years old (or the minimum age allowed by your national law, if lower - 15 in France for example) to independently consent to the processing of your personal data. We reserve the right to request any document proving the identity and age of the person originating the Account;
• All information you provide during registration is accurate, complete, and up to date;
• You are not subject to any prohibition on accessing the Services under the laws of your country of residence or any other applicable jurisdiction.

Registration on the Application is free and does not create any purchase obligation or financial consideration from the User to WeWard.

When creating the Account, the User acknowledges having read and accepted these T&Cs in full.

When registering on the Application, the User also acknowledges having read our Privacy Policy, incorporated by reference into these T&Cs.

2.2 - Account creation

Use of the Application is free. To create an Account, you must complete the registration form accessible from the Application.

You may also create an Account using a third-party service such as Facebook, Apple, or Google. In this case, creating the Account requires that you authorize the sharing of certain profile data by the third-party service. You may then complete any missing information if necessary. In such a case, the User must authorize WeWard to use the data transmitted by the third-party service. For more information about the data we collect from you and how we use it, please consult our Privacy Policy.

You agree to provide a valid email address that you own and you represent and warrant that the information provided is accurate and complete.

If you access the Services via a third-party provider (as part of the Services or Application features), you can link your Account to your third-party account by authorizing WeWard to access it, in accordance with the third-party provider’s terms.

You represent that you are legally authorized to grant this access, without breaching the third-party provider’s terms of use or creating financial liability for WeWard or imposing usage restrictions on it.

By authorizing WeWard to access your third-party accounts, you understand that WeWard may access the data necessary for your registration, in accordance with the Privacy Policy. Depending on your privacy settings in your third-party accounts, personally identifiable data may become visible via the Services.

Unless otherwise indicated, any third-party content imported via these third-party accounts will be treated as your own content.

If a third-party account or its service becomes unavailable, or if WeWard’s access is revoked by the third-party provider, the associated content will no longer be accessible via the Services.

You can disable the connection between your third-party accounts and the Services by following the third-party provider’s procedure.

Important: Your relationship with third-party providers is governed solely by the agreements you have with them, and WeWard disclaims any responsibility regarding personal data that may be transmitted to it in violation of the privacy settings you have defined.

WeWard performs no verification of third-party content, including its accuracy, legality, or compliance with intellectual property rights, and accepts no liability in this regard.

Article 3 - Acceptance of the T&Cs

3.1 - Acceptance

When creating the Account, the User may tick the box "I accept the terms and conditions and I certify that I meet the legal age required to use the Services."

Acceptance via this checkbox constitutes proof that the User has read, via the Application, our T&Cs and unreservedly agrees to them.

IF YOU DO NOT ACCEPT ALL THE TERMS OF THE T&Cs AND REFUSE TO BE BOUND BY THEM, PLEASE REFRAIN FROM USING OUR SERVICES AND DELETE YOUR ACCOUNT IF APPLICABLE.

Specific terms may apply or be added during the use of certain Services in accordance with Article 3.3. Those documents will be incorporated into these T&Cs.

3.2 - Binding effect

These T&Cs come into force on the date they are published and are binding:

• upon acceptance by the User at registration to the Application for the entire period of use of the Services; or
• 30 days after notification to Users when new T&Cs replace them;
• on the date of posting, for simple updates to T&Cs concerning non-substantive elements.

Subject to these timing requirements, the T&Cs posted on the Application prevail over any prior dated version and supersede and replace all prior versions. The User may at any time stop using the Services and delete their Account, but remains bound by any prior use.

3.3 - Changes

We reserve the right, at our sole discretion, at any time and without prior notice, to adapt or modify these T&Cs. In case of modification, we will publish the updated version of the T&Cs on the Site by updating the "Last updated" date at the top of the document.

We may do so for various reasons, including to reflect non-substantive changes or changes required by law, due to new features, or changes in business practices.

If changes are substantive, we will notify Users via the Site and will endeavor to notify you by email at the address provided at registration.

A User who does not wish to accept the modified T&Cs must delete their account and stop using the Services.

Any use of the Application and/or Services after the effective date (Article 3.2) constitutes acceptance. You are therefore advised to check the T&Cs regularly to review the current version.

You acknowledge that WeWard’s continued provision of the Services constitutes sufficient consideration for your acceptance of the modifications to the T&Cs.

Article 4 - Access conditions to the Services

Access to our Services requires having an Account on the Application.

The Application is downloadable for free from the Apple App Store and the Google Play Store.

Access to the Application is free (excluding connection and telecommunication costs borne by the User).

Our Services are intended to motivate Users’ physical efforts and daily actions in a playful and interactive environment. Under no circumstances should our Services be construed as providing a source of income or as professional income.
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Access to our Services is strictly personal and private. WeWard is in no way responsible for any procedures that may be applicable to receiving Rewards (declarations, taxation, fees, etc.). Consequently, the User is prohibited from using the Application in a professional, commercial context or in the interest of an activity competing with WeWard. Any breach of this provision may result in Account closure.

The User is informed that, to benefit from certain Services available in the Application, they are invited to accept sharing their geolocation and/or tracking of their physical activity through the smartphone’s native sensors or connected devices. If not accepted, the User may not be awarded Wards, notably for those requiring counting steps or tracking visits to recommended locations. For more information about the data we collect from you and how we use it, please consult our Privacy Policy.

We reserve the right, without prior notice, notification, or compensation, to temporarily or permanently close all or part of the Application or remote access to the Services, for example to perform updates, maintenance, changes to operational methods, servers, or accessibility windows. In case of unplanned interruption due to an incident, we commit to taking reasonable measures to restore accessibility and proper functioning of the Application.

The Services are subject to change. As a result, we may ask you to:

• accept updates to the Services you have installed on your computer or mobile device;
• update third-party software to continue using the Services.

Article 5 - User obligations

The User agrees to use the Application and the Services only under the conditions defined herein.

The User undertakes in particular to:

• not use the Application or the Services for professional, commercial, or profit-making purposes;
• not transmit to WeWard (including during Account creation or update) false, misleading, fraudulent, or deceptive information;
• not open more than one Account on the Application and not open an Account on behalf of a third party;
• not use another User’s Account, share an Account with another User, or manage multiple User Accounts;
• not publish referral codes on a review publishing site, such as the Apple Store, Google Play, or Trustpilot;
• not use the Services for harmful or malicious purposes, such as hacking or inserting malicious code, including viruses, or harmful data into the Application or the Website;
• not impair the proper functioning of the Services;
• not attempt to circumvent the Service mechanisms to improperly obtain Wards or Rewards;
• not harm the rights or image of WeWard;
• not use the Services in a way that generally harms WeWard;
• not use the Services for illegal purposes or prohibited by these T&Cs;
• not make unauthorized communications available on the Site or the Application (unsolicited advertising, mass sending of spam, junk mail, or any other intrusive electronic communication).

Any breach of these commitments constitutes a material breach of the User’s contractual obligations under these T&Cs.

It is the User’s responsibility to ensure their IT equipment and transmission means are in good working order and up to date to benefit from the Services and Application features.

The User is responsible for safeguarding, using, and keeping confidential their login credentials and password.

The User undertakes to notify WeWard without delay of any disclosure to third parties or theft or compromise of their password.

The User further acknowledges being solely responsible for complying with all laws, regulations, and obligations applicable to their use of the Application and Services.

Article 6 - Account suspension, access limitation and termination

We reserve the right to refuse access to all or part of the Service to any User who does not comply with these T&Cs.

We reserve the right to refuse and/or cancel a username/suspend an Account, at our sole discretion, in the event of fraud. The User will be informed.

We reserve the right to refuse or withdraw any username at our sole discretion if deemed vulgar, degrading, obscene, illegal, or impersonating a person other than the registered User. We also reserve the right to reassign any username, particularly in case of third-party claims for infringement of their rights.

In case of the User’s breach of these T&Cs, notably the obligations detailed in Article 5, or if we have legitimate reasons to believe this is necessary to protect our security, integrity, that of other Users or third parties, or for fraud prevention, we reserve, in particular, the right to:

• terminate our contractual relationship with the User immediately and without notice in accordance with Article 14;
• limit your access to and use of the Application and the Services;
• temporarily suspend your Account;
• permanently close your Account.

Where appropriate, the User will be notified of such measure and may submit observations. Observations must be sent according to the procedures set out in Article 17 "Contact." WeWard will decide, at its sole discretion, whether to lift the measures imposed.
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Measures taken will be without prejudice to damages that may be claimed from the User as compensation for losses incurred due to a breach of the T&Cs.

Article 7 - Wards

The most frequent questions from our users are regularly answered by our teams and are accessible in our FAQ.

7.1 - Awarding Wards

Creating an Account automatically enrolls the User in the Wards awarding program. Wards correspond to points usable only within the Application to unlock Rewards. Wards are not monetary equivalents, virtual tokens, or a form of virtual currency and have no monetary value. The number of Wards associated with the User Account is displayed in the account balance (the "Wards balance").

Users are awarded Wards by completing actions promoted on the Application (validating daily walking, completing quests, participating in contests, surveys, events, and/or any feature implemented for this purpose) including:

• by validated and verified physical movement (for example, steps);
• when visiting geographic locations listed on the WeWard Application;
• by completing quests (such as downloading a mobile app, subscribing to a service...);
• by answering surveys;
• by specific actions on a bonus page (if applicable, the conditions will be specified in the Application);
• by purchasing on a partner website after using the corresponding URL link;
• by purchasing on a partner website after installing the extension and refreshing the link;
• by referring a third party who opens a User Account.

The number of Wards awarded for actions or challenges will be specified in the Application. This number may be subject to daily, weekly, or monthly limits and to validation criteria that may involve a delay in awarding Wards. The number of Wards granted for an action or challenge may change; the allocation conditions will be detailed in the Application.

Awarding Wards through certain features available in the Application may be subject to chance without any obligation to purchase (promotional sweepstakes). In case of a win, the corresponding Wards will be credited to the Wards balance. The features concerned and the conditions applicable to these sweepstakes will be detailed in the Application.

Awarding Wards through certain features available in the Application may require the purchase of a good or service provided by a third party on one of WeWard’s partner sites. The number of Wards awarded in this way, the allocation and verification modalities will be specified in the Application. The number of Wards may vary depending on Users or the products or services purchased, and may change over time. Where applicable, Wards will be credited to the Wards balance and thus usable when the partner site has notified WeWard of completion of the promoted action (visit, purchase, subscription, participation in events, etc.) The User is informed that Wards credited may subsequently be removed from the Wards balance for various reasons such as:

• After making a purchase, the User returned all or part of the products concerned;
• To access the partner site, the User used one or more computer systems not linked to WeWard Services;
• The products purchased or services subscribed are not eligible for the promotion.

The User may be awarded Wards by referring new users, by participating in the Application’s referral program. The terms and conditions of referral allocation and the maximum number of Wards that may be awarded under the referral program may evolve and will be detailed in the Application. We reserve the right to terminate the referral program and to disable a referral code, particularly if it appears on a review site.
We reserve the absolute right and discretion to determine and modify from time to time the physical movements eligible for Wards, the movement verification algorithms, and the quantities of verified movement Users must perform to receive Wards via the Application. For example, we may change the step verification algorithm and the number of steps required to generate Wards.

The User is informed and acknowledges that the collection and transmission of data from mobile devices or provided by partners in the context of purchases, quests or surveys, and more generally any transmission of information over communication networks such as the internet, is subject to technical constraints resulting from technologies beyond WeWard’s control. Despite all care taken by WeWard in verifying data, inaccuracies or absence of received data cannot engage WeWard’s liability. Thus, WeWard cannot be held liable for any errors, interruptions, unavailability, or inaccuracies of information. WeWard also reserves the right to modify Wards awarded to a User retroactively when an error or fraud has been committed.

WeWard reserves the right to modify, correct, cancel or reclaim at any time the Wards awarded to a User, notably in case of error, technical anomaly, suspected fraud, or when the relevant third-party partner refuses, cancels or does not pay the commission associated with the action performed.

No Ward can be awarded if the User’s action was not properly tracked, recorded, and validated by the relevant third-party partner, including in the case of proof of purchase, subscription, or any other supporting document provided by the User.

The User is also informed that the simultaneous or successive use of multiple affiliate, tracking, cashback, couponing systems or any equivalent mechanism that may interfere with partner action tracking may invalidate tracking and, consequently, cancel or prevent awarding Wards.

In case of non-award of Wards following an eligible action performed via a partner, the User may, where applicable, submit a claim as specified in the Application.

Claims are subject to the following rules:

• They must be filed within a time limit counted from the date of the relevant action, as specified in the Application;
• Their consideration depends on the possibility of verification with the relevant third-party partner;
• WeWard does not guarantee a favorable outcome of a claim, which depends on the partner’s validation;
• In the absence of explicit confirmation from the partner certifying the completion and eligibility of the action, no Ward may be awarded.

In any case, the number of Wards that can be awarded following a claim is capped at a maximum of 2,500 Wards per claim, regardless of the amount initially announced or estimated.

WeWard reserves the right to refuse, suspend, limit or cancel any claim, notably in case of:

• Non-compliance with the operation’s conditions;
• Technical or contractual inability to verify;
• Tracking failure;
• Suspicion of fraud, abuse or circumvention of the allocation rules.

Certain scratch-card type features allow the User to obtain random prizes in exchange for spending the number of Wards indicated in the Application, without obligation to purchase. Wards used are permanently consumed upon participation, whatever the result. The prizes and associated probabilities are indicated in the Application before any participation.

7.2 - The Wards balance

The number of Wards associated with the User Account is displayed in the Wards balance.

The Wards balance is neither a bank account nor any payment instrument or service. It operates as a points program enabling the obtaining of Rewards.

The Wards balance is not refundable in cash, exchangeable, nor redeemable for any potential monetary equivalent.

Wards must be obtained and used in accordance with the rules of these T&Cs. WeWard has the final authority to decide whether a feature allows obtaining Wards. Wards will not be granted and may be withdrawn at WeWard’s discretion, notably in case of suspected fraudulent use of all or part of the Services.

We may modify or impose different limits on the Wards balance and its use at any time. In case of modification, you will be informed. Continued use of your Account after the effective date (Article 3.2 of the T&Cs) of the modifications will constitute your acceptance of these modifications in full. IF YOU DO NOT ACCEPT THESE CHANGES, PLEASE STOP USING OUR SERVICES. In that case, WeWard will not be required to refund, exchange or provide any monetary compensation for Wards remaining in your Wards balance.

Any sale and/or exchange of Wards inside or outside the Application and/or the Services is strictly prohibited.

7.3 - Rewards

Depending on the number of Wards available in the Wards balance, the User may unlock the Rewards displayed in the Application. Rewards may include Virtual Products, support for volunteer missions or humanitarian or ecological projects, participation in ephemeral operations, issuance of vouchers, partner discount codes, discounts on certain items, cash prizes and/or provision of a good or service.

Accessing a Reward requires holding a specified number of Wards shown in the Application. Except where expressly provided and displayed in the Application, the User cannot obtain a displayed Reward if they do not have a sufficient number of Wards corresponding to it. Some rewards may also be subject to additional conditions, including a minimum number of days of activity or use of the Application over a given period. These conditions, when they exist, are specified directly in the Application, notably at the time of the Reward request.
In particular, bank transfers and gift card requests require a minimum of fourteen (14) days of activity within the Application before they can be made.
To obtain a Reward, the User must follow the instructions in the "Rewards" section of the Application. The choice and use of Rewards are the sole responsibility of the User.

The Application allows obtaining Rewards as part of operations requiring the use of all or part of the Wards balance. The nature of Rewards (virtual item, voucher, partner discount code, cash prize, good or service) is specified in the Application. Some options for using the Wards balance may require spending Wards during a limited period and subject to maximum participant numbers and/or quantities displayed in the Application. Access modalities (start date and time, duration, number of participants allowed, quantities, etc.) will be detailed in the Application. On successful use of the Wards balance to obtain the displayed Rewards, the User will be immediately informed of the effective use of the balance and the attribution or dispatch of the Reward. Depending on the Reward, participation in some operations may be reserved for adults. WeWard reserves the right to verify the User’s age.
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Cash prize Rewards. To access Rewards in the form of cash prizes, it is necessary to provide WeWard with a bank account or payment service details such as PayPal. The User may also be required to verify their identity before receiving these prizes. If the User refuses to provide the information necessary for that verification, the Reward may be canceled.
WeWard reserves the right to perform any verifications it deems useful regarding the User’s identity and/or age. WeWard’s liability cannot be engaged if the information provided is incorrect, does not correspond to the User, or if, for any other technical reason, the cash prize cannot be properly delivered. The User is aware and accepts that it is not WeWard’s responsibility to verify the accuracy of the information transmitted. In addition, all bank fees, including those related to receiving a cash prize, are the sole responsibility of the User.

Payment of any cash prize may be conditioned on prior transmission of identification, tax or compliance documents required by applicable law, notably where the amount of the prize, alone or combined with other winnings or payment requests covered by such regulation, within any applicable reference period, reaches the thresholds provided by that regulation. For example, a User residing in the United States, or qualifying as a "U.S. person" for tax purposes, must complete, sign and return to WeWard the Internal Revenue Service form W-9 (Request for Taxpayer Identification Number and Certification), or any replacement form, available at: https://www.irs.gov/forms-pubs/about-form-w-9. Splitting a prize or payment requests does not exempt from these requirements.

Failure to provide complete and accurate documents will suspend any payment and any new cash prize request, without entitlement to compensation. Other Rewards remain accessible.

The amount paid will be reduced by any withholding, tax or deduction that WeWard is legally required to apply and remit to the competent authorities. Payment is made after receipt and validation of required documents. The User remains solely responsible for their personal tax and reporting obligations.

Promotional sweepstakes. Unlocking certain Rewards available in the Application may require spending all or part of the Wards balance and be subject to chance without financial sacrifice. In the event of a win, the User will be informed of the win and of the Reward allocation or delivery arrangements. Note: Participation in some of these operations and/or the allocation of certain Rewards may be reserved for adults. For more information, refer to the participation conditions of the relevant sweepstake, accessible from the Application or through the related distribution medium. WeWard reserves the right to verify the age of the winning User.

Participation in Communities. The Application allows you to join Communities led by other Application Users. By joining a Community, you can compare your number of steps with other Community Users and follow the Community’s collective statistics.

We invite you to consult Community descriptions in the Application for more information. In case a Community administrator fails to meet their obligations, WeWard reserves the right to suspend the concerned User’s access to the Community.

Volunteer or charity projects. The Application allows Users to support volunteer or charity projects by allocating all or part of their Wards to a dedicated balance. These projects are run by third-party partners (associations, foundations, etc.), selected by WeWard and presented within the Application.

Allocating Wards by a User does not constitute a donation but resembles a vote allowing WeWard to guide the choice of projects to finance. Once the dedicated balance is completed, WeWard will fund the project by transferring the planned amount to the partner concerned, and Users will be informed. No management fee or promotion fee is charged to the partner.

We invite you to consult project descriptions in the Application for more information. If a partner fails to meet its commitments, WeWard reserves the right to allocate funds to another initiative, without incurring liability.

For all Rewards. The unlocked Reward will be provided as-is. It cannot be refunded in cash, exchanged, or redeemed for monetary value or used as compensation for amounts owed by the User to WeWard.

The User acknowledges that WeWard assumes no liability for features, products, services, or other benefits offered in the Application’s "Rewards" section that are manufactured or provided by third-party partners. The User acknowledges that WeWard does not guarantee the quality, proper functioning, or safety of goods, services, or other benefits offered in the Application. The User recognizes that WeWard has no obligation to accept returns, exchanges, or refunds related to Rewards available in the Application.

Rewards available in the Application may be modified or removed at any time by WeWard, without justification and without incurring liability.

If a Reward previously unlocked by the User becomes unavailable and/or is withdrawn, WeWard reserves the right to recredit the User with the Wards spent or replace it with another Reward of equivalent value and characteristics, without incurring liability.

The number of Wards required to obtain a reward may vary based on different factors. We reserve the right to adjust these amounts at any time, notably for testing, economic adjustments, or temporary promotions. As a result, some users may see different Ward requirements for the same reward.

7.4 - Virtual Products

The Application offers experiences allowing you to collect virtual items or benefits, including via augmented reality experiences.
The acquisition methods for Virtual Products are detailed in the Application and in the FAQ.

Once acquired, Virtual Products may sometimes be exchanged, gifted, or converted into Wards within the platform only. Transactions such as exchanges are irreversible. You carry out any such transaction at your own risk, and WeWard is not responsible for losses or disputes that may result.
Virtual Products cannot be exchanged for Rewards.

WeWard may at any time limit the use, quantity, exchange, or collection of Virtual Products at its sole discretion.

"Collections" are defined sets of Virtual Products such as WeCards, determined by WeWard. When a Collection is completed, the User may be offered a random advantage or prize according to WeWard’s terms.

Virtual Products may be obtained in various ways, including:

• By completing a certain number of steps;
• By completing a challenge;
• By going to a specific GPS point to collect the Virtual Product;
• By watching an advertisement;
• By spending a certain number of Wards;
• By making an in-app purchase via third-party payment providers such as Apple and Google.

Purchasing any Virtual Product constitutes only the acquisition of a personal, limited, non-commercial, and revocable license to use the Virtual Product exclusively within the Services for as long as we provide those Services. This purchase does not confer any ownership right over the Virtual Product (the "License"). The User acknowledges they acquire no ownership rights in Virtual Products. The Products have no real or virtual monetary value.
The License is personal and may not be sold, transferred, assigned, gifted, exchanged, sublicensed or otherwise transferred to any third party outside the Services. Consequently, we strictly prohibit and do not recognize as legitimate any sale, transfer, assignment, gift, exchange, sublicense or any other form of transaction of Virtual Products not authorized by WeWard, whether for real money, goods, credits or any other type of exchange value. Any attempt to sell, transfer or exchange of this kind is prohibited, void and constitutes a breach of these T&Cs. This may result in cancellation of the Virtual Products concerned, termination of the User’s WeWard account, and possible legal action.

IF YOU DO NOT ACCEPT THESE RULES, DO NOT COLLECT VIRTUAL PRODUCTS VIA OUR SERVICES.

7.5 - E-vouchers

The User may purchase e-vouchers in the Application and thereby be awarded Wards per euro spent. The number of Wards awarded will be specified in the Application for each partner. This number may be subject to daily, weekly, or monthly limits. The number of Wards awarded and the conditions of allocation may change and will be detailed in the Application.

Eligibility conditions for these E-vouchers (e-commerce site, list of partner stores, list of eligible products) will be specified in the Application.

In case of display of an obviously erroneous price (dramatically low price), for any reason (software bug, manual error, technical error), the order—even if validated by us—may be canceled and the Wards removed from the User’s balance.

E-vouchers cannot be exchanged or refunded (in whole or in part) because the usage information is sent by email and received immediately.

Purchases of E-vouchers are subject to the Application’s Terms of Sale (TOS).

IF YOU DO NOT ACCEPT THE T&Cs AND THE TOS, DO NOT USE E-VOUCHERS.

7.6 - Account suspension or deletion related to the use of Wards

Under all circumstances, the User must act fairly in participating and using Wards.

The User undertakes not to intentionally transmit false data to WeWard, such as falsified GPS coordinates or incorrect physical activity. The User undertakes not to use third parties to generate Wards on their behalf.

The User undertakes not to attempt to find workarounds to accumulate Wards, such as:

• Artificially simulating steps (shakers, software, etc.);
• Artificially simulating geolocation points;
• Emitting computer requests to falsify physical activity or purchase data;
• Falsifying referrals.

In case of deletion or termination of your Account, you automatically lose all Wards in your Wards balance.
We reserve the right to stop the Wards program or modify it at any time, without compensation, provided Users are informed.

WeWard also reserves the right to verify the country of residence associated with an Account and, when the declared country does not match the User’s actual location, to correct that country, apply the corresponding conditions, and recalculate, suspend or remove all or part of the Wards concerned.

Article 8 - Premium and in-app purchases

The User may obtain a Premium Status within the Application. This status grants access to exclusive benefits, such as Virtual Products or additional Wards. Details about the content and conditions of Premium Status are available on the User’s profile page and in the FAQ.

8.1 Obtaining Premium Status

Premium Status may be obtained in two ways:

• By subscription, using Apple or Google Play payment services, in accordance with the TOS;
• By completing specific actions in the Application, allowing accumulation of qualifying Wards. The amount of qualifying Wards required and the conditions of obtaining Premium Status are specified in the Application and in the FAQ and may be modified at any time.

A registered User who obtains Premium Status may become eligible for exclusive Rewards.

8.2 Payment

All financial transactions, excluding E-vouchers, are processed by third-party providers (Apple and Google), in accordance with their terms of use, privacy policy and/or any other applicable payment conditions.

We encourage you to review their terms of use, notably:

• Apple’s standard end user license agreement: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
• Google Play terms of use: https://play.google.com/about/play-terms/

In no event shall WeWard be liable for the acts or omissions of a third-party payment provider, including but not limited to service interruptions, system failures or any other payment service malfunction.

WeWard reserves the right to modify or remove Virtual Products at any time, with or without notice. WeWard may change prices of Virtual Products or the Premium subscription at its sole discretion and may add new products requiring additional payments.

Except for features expressly provided in the Application, the User may not sell, exchange, or transfer Virtual Products.

All payments are non-refundable. If you cancel your subscription, Premium benefits will remain active until the end of the current billing period.

We may test different pricing models or promotional offers from time to time, for premium subscriptions or in-app purchases. These price variations may be based on data we collect or performed as part of testing. As a result, some Users may see different prices for the same service based on various factors.

8.3 Automatic renewal

The Premium subscription automatically renews until cancelled. The User can change or cancel their subscription at any time via their account settings on the App Store or Google Play Store.

8.4 Free trial

If WeWard offers a free trial, the User may cancel before the trial period ends to avoid being charged. After that period, the subscription will automatically renew under the terms defined.

8.5 Suspension and termination of Premium Status

WeWard reserves the right to suspend, disable or terminate Premium Status in case of suspected fraud or violation of the terms of use. If Premium Status was obtained through a paid subscription, suspension or termination will stop future payments.

8.6 User payment responsibilities

The User agrees to pay all fees and taxes applicable to their subscription, including those incurred by any person using a WeWard account registered in their name. All taxes applicable to these transactions are the User’s sole responsibility.

WeWard reserves the right to modify prices applicable to goods, services or subscriptions offered at any time, subject to applicable laws.

The User guarantees that all information provided during a purchase or transaction is accurate, complete and up to date.

The User acknowledges they are solely responsible for all payments made through their account, including in case of unauthorized use, except where WeWard is proven at fault. It is their responsibility to secure their payment methods and personal account access.

Article 9 - Intellectual property

The Application, trademarks, logos and any other distinctive signs of WeWard and/or its partners, as well as any software used in providing the Service, and the contents of the Application (that is, all text, video, photography or any other information in any format and of any nature appearing on the Application) are the exclusive property of WeWard and/or its partners, and/or third parties, and may be protected by copyright, trademark, patent, or any other intellectual property right. These T&Cs do not transfer any ownership rights of any kind to the User.

Notwithstanding anything to the contrary, you acknowledge and agree that you have no ownership rights in the Application, including administration of your Account. All rights related to the Application remain the exclusive property of WeWard at all times.

Accordingly, it is prohibited to copy, modify, reproduce, distribute, publish, embed on any medium, adapt, transfer or assign, license, sublicense, pledge, transmit otherwise elements of the Application or to perform reverse engineering or use any other method to attempt to access source code and/or protocols of the Application, without the express authorization of WeWard or the rights holder.

The User agrees to:

• not infringe intellectual property rights or those of third parties in relation to the use of the Application or the Website;
• not transmit any defamatory, explicit, offensive or otherwise objectionable content on the Application or the Website;
• not grant a sublicense, sell, rent, lend, transfer, assign, reproduce, distribute, host, commercially exploit all or part of the Services;
• not use the Application or the Website in a way that could damage, disable, overload or compromise our systems or security or interfere with other Users;
• not use any technology that interferes in any way with the proper functioning of the Application or the Website, including blocking any advertising or promotion displayed thereon;
• not collect or harvest information or data from the Application or the Website for commercial purposes, except by written agreement with WeWard;
• not use framing techniques to enclose a trademark, logo or any other part of the Services (including images, text, layout or structure);
• not use meta tags or invisible text using the name WeWard or its trademarks;
• not modify, translate, adapt, merge, create derivative works from the Services, nor disassemble, decompile or perform reverse engineering, except where such restrictions are expressly prohibited by applicable law;
• not use automated or manual software or tools (including robots, scrapers, spiders, crawlers, avatars, data mining tools, etc.) to extract or download data from the Services – except public search engines, which are granted a revocable authorization to index Site pages only to the extent necessary to create public search indexes, without creating caches or archives;
• unless otherwise expressly indicated, not copy, reproduce, distribute, republish, upload, display or transmit any part of the Services, in any form or by any means;
• not remove or alter copyright notices or distinctive signs appearing in or on the Services.

WeWard, as well as its Suppliers and service providers, reserve all rights not expressly granted herein.

If WeWard discovers a violation by the User, WeWard reserves the right to suspend or terminate access to the Application and delete the corresponding Account immediately.

The Website and the Application may contain links to or content from services not operated by us that provide additional content or functionality. Content from these third-party services is governed by the terms of use and privacy policies of the relevant third-party providers, and is their sole responsibility. WeWard is not responsible for the availability or accuracy of third-party services, or for services, products or content available from such services. The inclusion of links to third-party services or their use does not constitute endorsement by WeWard of such services. For more information, we invite you to consult the terms of use and/or privacy policy of the third-party services concerned.

WeWard claims no ownership rights over your content. However, when you post or distribute your content via the Services, you represent that you hold the necessary rights to post or distribute that content via the Services.

Subject to the privacy settings you have selected in your Account, you grant WeWard a worldwide, non-exclusive, royalty-free license, including moral rights where applicable, to use, reproduce, modify, adapt, publicly perform and publicly display your content (in whole or in part), for the purposes of operating and providing the Services for your benefit and for that of other registered Users.

Please note that any content submitted in a public area of the Services may be viewed, used, modified and reproduced by other registered Users.
You acknowledge you are solely responsible for your content and agree not to publish a photograph of a third party without their prior consent.

Feedback: You agree that submission of ideas, suggestions, documents or proposals to WeWard, including via suggestion pages, forums or wikis (collectively, "Feedback"), is at your own risk, and the Company assumes no obligation, including confidentiality, with respect to such contributions.

You represent and warrant that you hold all rights necessary to submit such Feedback.
You grant WeWard a worldwide, irrevocable, perpetual, non-exclusive, royalty-free license to use, reproduce, perform, display, distribute, adapt, modify, reformat, create derivative works from or exploit commercially or non-commercially the Feedback submitted, and to sublicense these rights, as part of operating or maintaining the Services or WeWard’s business.

Article 10 – Illegal content

Unless otherwise required by public order, by accepting the T&Cs you give your irrevocable consent for WeWard to monitor your content.

The User is responsible for actions taken on the Application, in particular for content they publish, photos they upload and messages they send.

In accordance with French Law n° 2004-575 of June 21, 2004 for confidence in the digital economy, WeWard is committed to combating the dissemination of illegal content on its Application. Illegal content includes material that is child sexual abuse material, incites racial hatred, violence or discrimination, is defamatory, insulting or invades privacy, violates intellectual property rights, or incites illegal or dangerous activities.

The User may report illegal content to WeWard at: contact@wewardapp.com. The report must include: (i) the URL and description of the illegal content, (ii) the reasons why the content is considered illegal, and (iii) the reporter’s contact details.

WeWard will review reported content as soon as possible. If the content is deemed illegal, it will be removed immediately. WeWard may transmit information about illegal content to the competent authorities. If WeWard filters, refuses or removes any part or all of your content, you acknowledge that this action is carried out in WeWard’s interest. Without prejudice to the foregoing, WeWard reserves the right to remove any content that would violate the T&Cs or be considered inappropriate.

WeWard is not responsible for content posted by Users, unless it is aware of its illicit nature and fails to act to remove it. Moderation measures are in place to prevent the dissemination of illegal content.

A User posting illegal content may face sanctions, including account deletion and legal proceedings. You acknowledge and agree that you have no expectation of privacy regarding transmission of your content (including, without limitation, written or voice messages, images, geolocation data or physical activity).

Article 11 - No medical advice

The WeWard Application allows tracking and verification of the quantity and frequency of Users’ physical movements, generating Wards and using them to exchange for Rewards. The Services provided by WeWard do not contain, constitute, or should be interpreted as medical advice. WeWard is not a licensed healthcare professional, does not collect health data and is not in a position to provide medical advice. The User should always consult a qualified and licensed healthcare professional before starting or changing an exercise regimen. The WeWard Application is not a diagnostic or disease prevention tool. Use of the Application does not create a physician-patient relationship between the User and WeWard.

Article 12 - Personal Data

In the context of using the Services, we may collect and process certain personal data of the User.

At registration, the User acknowledges and accepts the processing of their personal data by WeWard in accordance with applicable law and the provisions of our Privacy Policy. For more information about the information we collect from you and how we use it, please consult our Privacy Policy.

Article 13 – Liability

13.1 - Use of the Application and the Website

Except as otherwise required by public order, given the technical and telecommunications constraints inherent to the use of the Application and Website, WeWard’s liability cannot be engaged for damage caused by malfunction of one or more stages of access to the Application and/or the Service offered, due notably, but not exclusively, to inconveniences inherent to Internet use such as service interruption, external intrusion, presence of computer viruses or any malfunction whatsoever. The User is invited to report without delay to WeWard any difficulty they may encounter using the Application.
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WeWard does not guarantee optimal functioning of the Application if the version used does not correspond to the latest version available on download platforms (Google Play and App Store). WeWard’s liability cannot be engaged for damage caused by malfunction on an older version of the Application.
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If WeWard has legitimate reasons to believe that the Application’s security is compromised or that misuse of the Service offered results from unauthorized use of the User’s credentials, WeWard may temporarily disable the Account to preserve the Application’s integrity and the User Account data.
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The User agrees to use the Application in accordance with its purpose and not to engage in any illicit, unfair, dishonest action or practice that could be considered fraudulent, aimed in particular at artificially obtaining a number of Wards greater than those corresponding to physical activities and visits.

WeWard’s liability cannot be engaged if the non-performance or improper performance of WeWard’s obligations is attributable either to the User’s behavior, or to an unforeseeable and insurmountable act of a third party (notably third-party sources of published information) and in particular partners over which WeWard has no control, or due to a case of force majeure as defined by Article 1218 of the French Civil Code. Force majeure includes, notably: natural disasters, fires, strikes, outages, shortages, war, power cuts, telecommunications network failures, internet connectivity losses caused by public or private operators.

Moreover, WeWard cannot be held liable for delay or failure in performing contractual obligations resulting from circumstances beyond its reasonable control, including but not limited to pandemics, acts of terrorism, riots, embargos, acts of civil or military authorities, floods, accidents or shortages of transport, energy, labor or raw materials.

In addition, WeWard’s liability cannot be engaged for any indirect damages arising from these T&Cs, loss of business, loss of profit, incidental, special or consequential damages or costs, regardless of the theory of liability invoked.

This limitation does not apply to WeWard’s liability for:

• death or personal injury caused by its negligence; or
• any damage resulting from fraud or fraudulent misrepresentation by WeWard.
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  Subject to the exclusions of WeWard liability set forth in these T&Cs, WeWard’s liability can only be engaged for compensation of direct, actual, foreseeable and certain damage suffered by the User, provided the User proves that WeWard’s contractual fault is the direct cause of their damage. The User acknowledges and accepts that loss of chance, accounting business losses, productivity losses, loss of contracts and/or margin, loss of earnings or Wards, as well as failure to achieve expected savings or gains or any reputational harm, cannot give rise to compensation.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If such laws apply to you, some of the exclusions or limitations above may not apply to your case, and you may have additional rights.

To the extent permitted by applicable law, WeWard’s liability to its Users shall not exceed:

• the total amount you paid to WeWard during the three (3) months preceding the act, omission or event giving rise to liability; or
• the remedy or sanction provided by law under which the claim is brought, whichever is greater.

This cap does not apply to WeWard’s liability for:

• death or personal injury caused by its negligence; or
• any damage resulting from fraud or fraudulent misrepresentation by WeWard.

To facilitate their exchanges, the User agrees that WeWard’s systems and computer files will be admissible between the parties, absent contrary proof of at least equal value.
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Accordingly, files and computer records stored in systems operated by or on behalf of WeWard under reasonable security and reliability conditions may be validly used and produced as evidence of performance of these T&Cs, and more generally of any event, communication or relationship occurring between the parties in connection with the User’s use of the Services. WeWard may validly produce in any proceeding, for evidentiary purposes of any act, fact or omission, the data, files, programs, recordings or other elements received, sent or preserved by means of the above computer systems, on any digital or analog support, and rely on them, absent manifest error.

13.2 - Liability related to Virtual Products

Without prejudice to Article 13.1, the following provisions apply to Virtual Products.

You acknowledge you are solely responsible for purchasing, searching for and using Virtual Products, and for all consequences that may arise. This includes augmented reality experiences, for which you must be vigilant, remain aware of your environment and interact safely and appropriately. You are solely the judge of your physical fitness to use the Services and accept that such use is at your own risk.

You agree to behave respectfully toward other Users and people in the real world. Accordingly, you shall refrain from harassment, threats or infringement of others’ rights, and from attempting unauthorized access to private or public properties. You acknowledge certain experiences or situations may involve unforeseen risks, which you assume full responsibility for.

In particular, if a Virtual Product is located in a dangerous or difficult-to-access place, you agree to assume all risks related to its use, including but not limited to any accident caused by such location.

You are also solely responsible for any accident, direct or indirect, occurring in connection with the purchase, search or use of Virtual Products, whether on foot, motorized or transported, in a private or public place.

The transfer of Virtual Products to other users (offer, exchange or gift) is entirely at your own risk and is irrevocable. WeWard does not guarantee their outcome and disclaims any liability for disputes or losses related to such operations. It is strongly recommended to perform exchanges only on the WeWard platform and to exercise caution regarding arrangements made off-platform. WeWard does not facilitate, mediate or guarantee any exchange via social networks or other external channels.

WeWard, its employees, Suppliers, providers and subcontractors cannot be held liable for any incident related to purchase, search, use or exchange of Virtual Products. You agree to defend, indemnify and hold them harmless from any claim, loss, damage, cost or other consequence resulting from use of Virtual Products.

13.3 No storage liability

Unless expressly agreed in writing by WeWard, WeWard has no obligation to store your content.

WeWard disclaims all liability regarding:

• deletion or accuracy of user content, including your content;
• failure to preserve, transmit or receive any user content;
• security, confidentiality, preservation or transmission of communications related to use of the Services.

Some Services may allow you to set an access level applicable to your content.

You alone are responsible for choosing that access level.

In the absence of an explicit selection, the Services may apply the most permissive default access level.

You accept that WeWard reserves the right to impose reasonable limits on the use and storage of user content, including your content, such as file size limits, storage space, processing capacity, or any other restriction determined at its sole discretion.

13.4 No liability for Rewards

WeWard shall not be held responsible for your choice or use of Rewards. In no event shall WeWard be liable for any damage caused to the User or a third party resulting from use of Rewards. If you provide personal or financial information to a third party to receive a reward, WeWard disclaims any liability in that regard.

13.5 No liability for User interactions and user content

User responsibility. You are solely responsible for your interactions with other registered Users and any other person you interact with. That said, WeWard reserves the right, but is not obliged, to intervene in such disputes.

You acknowledge WeWard cannot be held liable for any consequences resulting from those interactions.

Content provided by other Users. Except as required by public order, WeWard disclaims all liability concerning delays, deletion, incorrect transmission or non-preservation of any content, any communication or personalization settings. WeWard has no obligation to monitor or verify such content, and does not endorse, approve or guarantee any user content.

You use such user content and interact with other Users at your own risk.

13.6 Indemnification

You agree to indemnify and hold harmless WeWard, and its parent companies, subsidiaries, affiliates, officers, employees, agents, partners, Suppliers and licensors, from any loss, cost, liability and expense (including reasonable attorneys’ fees) arising out of or related to:
(a) Your Content;
(b) Your use of a Service in violation of the T&Cs;
(c) Your infringement of a third party’s rights, including those of another registered User; or
(d) Your violation of any applicable law, rule or regulation.

WeWard reserves the right, at its own expense, to defend and control the defense of any matter for which you would otherwise be required to indemnify WeWard; in such case, you agree to cooperate fully with WeWard in asserting any available defenses.

This provision does not require you to indemnify WeWard (or its parent companies, subsidiaries, affiliates, officers, employees, agents, partners, suppliers and licensors) in case of WeWard’s abusive business practices, fraud, deception, false promise, misrepresentation, concealment or omission of material fact relating to the Services provided under the T&Cs.

You agree that this clause will survive any termination of your Account and/or access to the Services.

13.7 Disclaimer of warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU USE THE SERVICES AT YOUR OWN RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. YOU ARE SOLELY RESPONSIBLE FOR ALL COSTS ASSOCIATED WITH MAINTENANCE OR REPAIR OF EQUIPMENT USED IN CONNECTION WITH THE SERVICES.

WEWARD EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM THE USE OF THE SERVICES.

WITHOUT LIMITING THE FOREGOING:

WEWARD DOES NOT WARRANT THAT:
(1) THE SERVICES WILL MEET YOUR REQUIREMENTS;
(2) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;
(3) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE;
(4) CERTAIN FEATURES, SUCH AS PHYSICAL ACTIVITY TRACKING, GEOLOCATION, PURCHASES, REWARDS OR THEIR USE, WILL FUNCTION CORRECTLY AT ALL TIMES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM WEWARD OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs.

THE LIABILITY LIMITATIONS SET FORTH ABOVE ARE ESSENTIAL ELEMENTS OF THE BASIS OF THE AGREEMENT BETWEEN YOU AND WEWARD.

Article 14 - Term - Termination

14.1 - Term

The T&Cs are entered into for an indefinite term from their first acceptance by the User as described and remain applicable as long as you use the Services.

14.2 - Termination or suspension by WeWard

WeWard may suspend or delete access to all or part of the Application and Services in case of non-compliance with these T&Cs by the User.

In such case, WeWard will notify the suspension and/or deletion of the Account to the User by email and will put them on notice to cease the violation.
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In the case of suspension, the User may remedy the breach within a period of three (3) days from such notification. After that period, and in the absence of satisfactory action by the User, WeWard may lawfully terminate the contractual relationship with the User, and may seek damages for any loss suffered as a result.
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This termination may occur without notice in case of a serious breach by the User of their obligations under these T&Cs.

WeWard reserves the right to delete the User’s Account after a period of total inactivity of their Account equal to or greater than thirty (30) days.

14.3 - Termination by the User

The User may terminate the relationship with WeWard at any time, without cost and without reason. To do so, they must go to the Application Settings and click on "Delete my account."
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Within forty-eight (48) hours following Account deletion, all or part of the User’s data may be erased from WeWard’s databases and the User will no longer have access to the Application or Services. Deletion of such data is performed in accordance with WeWard’s legal obligations and its commitments in the Privacy Policy.
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In case of the User’s death, and upon production of relevant supporting documents, the Account will be deactivated. Its content may only be transmitted to heirs by court order or as provided by applicable law.

14.4 - Effects of termination

Termination of a Service results in the removal of access to that Service and possible prohibition of any future use of it. Termination of all Services also includes deletion of your password and all information, files and Content related to your Account (or part thereof), including your Content and Wards. Upon termination, your right to use the Services ends immediately. You acknowledge that this termination may result in deletion of your Content from WeWard’s active databases. WeWard shall not be liable in any way for any suspension or termination, including deletion of your Content. All T&Cs provisions that by their nature should survive termination will remain in effect, including intellectual property, warranty disclaimers and liability limitations.

14.5 - Re-registration prohibition

If your registration or access to the Services or another WeWard community is interrupted due to a violation of these T&Cs or inappropriate behavior, you agree not to attempt to re-register or access the Services or any other WeWard community, under another username or by any other means. You also acknowledge you will not be entitled to any refund of fees paid for Services to which access was denied. In case of breach of this stipulation, WeWard reserves the right, at its sole discretion, to immediately take one or more of the measures listed herein without prior notice.

Article 15 - Monitoring and enforcement

WeWard reserves the right to:
(a) remove or refuse to publish any or all of your Content, for any reason or no reason, at its sole discretion;
(b) take any action it deems necessary or appropriate regarding your Content, at its sole discretion, notably if it believes the Content violates the T&Cs, infringes intellectual property or other third-party rights, threatens the safety of Users or the public, or may expose WeWard to liability;
(c) take any appropriate legal action, including notifying authorities of any illegal or unauthorized use of the Services; and/or
(d) suspend or terminate your access to all or part of the Services, for any reason or no reason, including, without limitation, in case of T&Cs violation.

If WeWard becomes aware of a potential violation of the T&Cs by you, it reserves the right to open an investigation. If after investigation WeWard believes criminal activity occurred, it reserves the right to forward the file to competent authorities and fully cooperate with them.

Unless otherwise required by applicable law, WeWard is authorized to disclose any information or item on or in the Services, including your Content, in its possession in connection with your use of the Services, for the following purposes:
(i) to comply with applicable laws, legal process or a request from a public authority;
(ii) to enforce the T&Cs;
(iii) to respond to claims that your Content infringes third-party rights;
(iv) to respond to your customer service requests; or
(v) to protect WeWard’s, its Users’ or the public’s rights, property or personal safety, and any public or judicial authority representative, if WeWard believes, in its sole discretion, such action is necessary or appropriate.

Article 16 - Disputes

EXCEPT AS OTHERWISE REQUIRED BY MANDATORY LAW, FRENCH CONSUMER LAW APPLIES.

These T&Cs and their interpretation are governed by French law, without prejudice to conflict-of-law rules, except for rules of public order to the contrary.

In case of problems, the User is invited to contact: contact@wewardapp.com
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Pursuant to Article L. 612-1 of the French Consumer Code, the User is offered access free of charge to a mediator for amicable resolution of any dispute with WeWard. The User is invited to contact WeWard so that WeWard provides the mediator’s contact details and the specific conditions of such mediation.

However, for purchases made or actions taken directly on our partners’ sites or apps, the User must contact the mediator designated by the partner concerned, according to the partner’s own terms and conditions.

If mediation fails or is refused, any legal action will be brought before the competent court under the Civil Procedure Code provisions.

Article 17 - Contact

For any question or information, Users may contact WeWard:

• either by email at: contact@wewardapp.com
• or by postal mail at the address indicated in the Preamble of these T&Cs.

Article 18 - International access

The Services are accessible from many countries worldwide and may contain references to Services and Content not available in your country. These references do not imply WeWard intends to offer those Services or Content in your country.

The Services are controlled and offered by WeWard from its facilities located in France.

Article 19 - Arbitration Agreement

This article applies only to US users:

Please read carefully this arbitration agreement set out in this section ("Arbitration Agreement"). It requires you to submit disputes with us to arbitration and limits how you can seek relief.

Scope of the Arbitration Agreement. Subject to the provisions of this Arbitration Agreement, you and WeWard agree that any dispute, claim or controversy arising out of or related in any way to your access to or use of the Services, or to this Agreement and its prior versions, including disputes or claims predating this Agreement’s effective date (each a "Dispute"), will be resolved by binding arbitration, and not in state court, except: (1) you and WeWard may bring proceedings in small claims court if the claim falls within its jurisdiction and remains there; and (2) you or WeWard may seek injunctive or equitable relief in court for any alleged intellectual property infringement (such as trademarks, trade secrets, patents, copyrights). The term "Dispute" also includes disputes that arose before this Agreement and those that may arise after termination.

Informal dispute resolution. In case of a Dispute between you and WeWard, the parties agree to attempt to resolve it amicably. You and WeWard agree to schedule a phone or video conference within forty-five (45) days of receiving the Dispute notice to try to reach an amicable settlement ("Informal Resolution Conference"). This step is a mandatory prerequisite before any arbitration. The applicable statute of limitations is tolled during this phase. The notice must be sent by mail or email to: contact@weward.fr or 111 Avenue Victor Hugo, 75016 Paris, France.

Waiver of jury trial. YOU AND WEWARD EXPRESSLY WAIVE YOUR CONSTITUTIONAL AND LEGAL RIGHT TO GO TO COURT AND TO A JUDGE OR JURY TRIAL. Disputes will be resolved by arbitration, as provided in this Agreement.

Waiver of class actions. EXCEPT AS PROVIDED IN THE "BATCH ARBITRATION" SECTION, YOU AND WEWARD AGREE THAT EACH MAY ONLY BRING CLAIMS ON AN INDIVIDUAL BASIS. ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING IS EXPRESSLY WAIVED, UNLESS AGREED OTHERWISE. If a court definitively invalidates this clause, the challenged claim may be litigated in court while the remaining claims stay in arbitration.

Rules and forum. The T&Cs constitute an interstate commerce contract and are governed by the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Agreement. If the AAA is unavailable, the parties will select another forum. Arbitration will take place in the county of your residence.

The arbitrator. The arbitrator will be a retired judge or a practicing attorney in the State of California, chosen from the AAA’s consumer arbitrator roster. If the parties cannot agree, the AAA will appoint the arbitrator according to its rules or as provided in the "Batch Arbitration" section.

*Arbitrator’s authority. The arbitrator has exclusive authority to resolve any Dispute, including interpretation and validity of this Agreement, except for the listed exceptions. The arbitrator may not consolidate claims except as provided in the "Batch Arbitration" section. The arbitrator must issue a reasoned award and may grant damages.

*Attorneys’ fees and costs. Each party will bear its own attorneys’ fees except for frivolous or abusive claims. The prevailing party in an action to compel arbitration may recover reasonable costs.

*Batch arbitration. If more than 100 similar claims are filed within a 30-day period, they will be grouped into "batches" of 100, each batch being processed as a consolidated arbitration with a single arbitrator, one procedural schedule and one award. This mechanism does not authorize class arbitration.

*Right to opt out within 30 days. You may opt out of this Agreement within 30 days of your initial acceptance by writing to: contact@weward.fr and the postal address above. Opting out does not affect other T&Cs provisions.

*Severability and statute of limitations. If any provision is deemed invalid, the rest remain in effect. You must initiate arbitration within the applicable statute of limitations, otherwise your claim will be time-barred.

*Modification. If this Agreement is materially modified, we will notify you. If you do not accept the modification, you have 30 days to opt out in writing. Continued use constitutes acceptance.

*Governing law and jurisdiction. The T&Cs are governed by the laws of the State of New York, United States, including the Federal Arbitration Act. Any non-arbitrable dispute will be submitted to the courts located in New York County, New York.

Article 20 - General provisions

Questions, complaints and claims.
For any question, complaint or claim regarding the Services, please contact us at: contact@weward.fr. We will endeavor to handle your request promptly. If you feel your request has not been adequately handled, please inform us so we can investigate further.

Waiver.
WeWard’s failure or delay in exercising a right or enforcing a provision of the T&Cs shall not operate as a waiver of that right or provision.

Severability.
If any provision of the T&Cs is found invalid or unenforceable, it shall be interpreted in a manner that best reflects the parties’ original intent, and the remaining provisions shall remain in full force and effect.

Notices.
When WeWard requires you to provide an email address, you are responsible for providing a valid, up-to-date email address. If the provided address is invalid or for any reason does not permit delivery of notices under this Agreement, sending an email to that address by WeWard will still constitute valid notice. Any notice to WeWard must be sent to: contact@weward.fr. A notice shall be deemed received upon actual receipt by WeWard, whether by registered mail, recognized courier service or email.

Assignment.
The T&Cs, and your rights and obligations under them, may not be assigned, subcontracted, transferred or delegated by you without WeWard’s prior written consent. Any attempted assignment or transfer in violation of this clause is null and void.

The provisions below apply only to US users:

Governing law.
Any dispute, claim or remedy related in any way to your use of the Services will be governed and construed in accordance with the laws of the State of New York, consistent with the Federal Arbitration Act, without regard to conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from the T&Cs.

Exclusive jurisdiction.
To the extent the parties are permitted by the T&Cs to bring a lawsuit, you and WeWard agree that any dispute or claim arising out of or relating to the T&Cs will be brought exclusively in the state or federal courts located in New York County, State of New York, United States.

Electronic communications.
Communications between you and WeWard may be electronic, whether you access the Services, email WeWard, or WeWard posts notices on the Services or contacts you by email. For contractual purposes, you:
(a) consent to receive communications from WeWard electronically; and
(b) agree that all contracts, notices, information and other communications WeWard provides electronically satisfy legal requirements as if they were in writing.
This provision does not affect your legal rights under the Electronic Signatures in Global and National Commerce Act (15 U.S.C. §7001 et seq., "E-Sign").

Export control.
You agree not to use, export, import, or transfer the Services in violation of applicable law, including U.S. export control laws. In particular, the Services may not be exported or reexported to: (a) countries subject to U.S. embargo; or (b) persons listed on the U.S. Treasury Department’s Specially Designated Nationals list or the U.S. Department of Commerce’s Denied Persons or Entity Lists.

By using the Services, you represent and warrant that:
(i) you are not located in a country under embargo or designated as supporting terrorism by U.S. authorities; and
(ii) you are not listed on any prohibited or restricted persons lists.
You also agree not to use the Services for purposes prohibited by U.S. law, such as designing, manufacturing or using nuclear, chemical, biological weapons or missile technology. You acknowledge that WeWard’s products, services or technologies may be subject to U.S. export control laws and you agree to comply with them.

California consumer complaints.
Pursuant to Section §1789.3 of the California Civil Code, you may direct any complaint to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.