Terms and Conditions

This document was automatically translated from French.
In the event of any discrepancies between the translated version and the original French version, the French version shall prevail.

Last updated: October 14, 2026

Preamble

We have developed the WeWard mobile application to encourage Users to favor walking in their daily travel, for health and environmental reasons.
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The Application allows Users to earn points (the "Wards") awarded based on actions or features promoted within the Application. For example, a User may be awarded Wards based on the number of steps taken or as part of bonus actions within the Application.
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Wards allow Users to unlock the Rewards displayed within the Application, under the conditions described in Article 7 of these T&Cs.

PLEASE READ THESE TERMS AND CONDITIONS ("T&Cs") CAREFULLY

The website www.wewardapp.com, its subdomains (collectively, the "Site") and the WeWard mobile application (the "Application") are operated by WEWARD, a simplified joint-stock company with a share capital of €1,203.32, headquartered at 111 Avenue Victor Hugo, Paris (75016), registered in the Paris Trade and Companies Register under number 85361417000035 ("WeWard" or "we").

These T&Cs define your access to and use of the Site and the Application. For the purposes of these T&Cs, all capitalized terms have the meaning assigned to them.

Information for US users:

Please note that Article 19 (Arbitration Agreement) of the T&Cs below contains provisions governing how disputes between you and us will be resolved. In particular, it contains an arbitration agreement which, except for limited exceptions, requires that disputes be submitted to binding and final arbitration.

Unless you opt out of this arbitration agreement:

1. You will only be permitted to bring an action against us on an individual basis, and not as a plaintiff or class member in any class or representative action;
2. You waive your right to a trial by court and to a jury trial.

Some features, such as the purchase of Virtual Products, Premium Status, or E-vouchers, are subject to our Terms of Sale (CGV), available at this link. Use of these services implies prior acceptance of those Terms of Sale (CGV).

Article 1 - Definitions

Application: refers to the WeWard mobile application, available on iOS and Android.

E-vouchers: refers to gift cards or electronic vouchers available on the Gifts page of the Application that can be purchased and used with a selection of external partners.

Community: refers to a group of Users gathered around a cause or project defined in advance by the Community administrator.
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Wards balance: refers to the balance of Wards associated with the User Account.

Account or User Account: refers to the personal space dedicated to the User on the Application, which they access by registering and logging into the Application after accepting these T&Cs.

Providers: refers to WeWard partners offering products for sale on the WeWard Application.

Products: refers to all products offered for sale directly by WeWard or by Providers on the Application.

Virtual Products: types of WeWard Products that designate virtual items, e-vouchers, or privileges on WeWard.

Reward(s): refers to all possibilities offered to the User in exchange for using Wards, for example gift cards, virtual items, cash prizes, purchase vouchers, discounts on items, support for humanitarian or environmental projects, goods or services available in the Application.

Service(s): refers to all services provided by WeWard through the Website and the Application.

Premium Status: refers to a particular status that the User can purchase or obtain by exchanging Wards to access exclusive benefits.

Site or Website: refers to the website www.wewardapp.com

User: refers to any natural person registered on the Application, holder of an Account.
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Visitor: refers to any person visiting the Services who does not have User status.

Wards: refers to the points accumulated that are usable only within the Application, notably to unlock the Rewards displayed on the Application.

Article 2 - Registration and Account Creation

2.1 - Registration requirements

By accessing the Services, you represent and warrant that:

• You have the legal capacity to create an account on our platform;
• You meet the legal age requirement to use the Services, in accordance with the laws applicable in your country of residence. In particular, if you reside in a country of the European Economic Area, you must be at least 16 years old (or the minimum age permitted by your national legislation if lower — 15 years in France, for example) to provide consent to the processing of your personal data on your own. We reserve the right to request any document proving the identity and age of the person who created the Account;
• All information you provide during registration is accurate, complete and up to date;
• You are not subject to a ban on access to the Services under the laws of your country of residence or any other applicable jurisdiction.

Registration to the Application is free and does not create any purchase obligation or financial consideration from the User towards WeWard.

When creating the Account, the User acknowledges having read and accepts these T&Cs in full.

When registering on the Application, the User also acknowledges having read our Privacy Policy, incorporated by reference into these T&Cs.

2.2 - Account creation

Use of the Application is free. To create an Account, you must complete the registration form accessible from the Application.

You may also create an Account using a third-party service such as Facebook, Apple, or Google. In such case, creating the Account requires that you authorize the sharing of certain profile data by the relevant third-party service. You may then complete any missing information if necessary. In that case, the User must authorize WeWard to use the data transmitted by the third-party service. For more information about the data we collect from you and how we use it, please consult our Privacy Policy.

You agree to provide a valid email address that you own and you represent and warrant that the information provided is accurate and complete.

If you access the Services via a third-party provider (as part of the Services’ features or the mobile Application), you may link your Account to your third-party account by authorizing WeWard to access it, in accordance with the third-party provider’s terms of use.

You represent that you are legally authorized to grant such access, without violating the third-party provider's terms of use or imposing financial liability on WeWard or restrictions on its use.

By authorizing WeWard to access your third-party accounts, you understand that WeWard may access the data necessary for your registration, in accordance with the Privacy Policy. Depending on your privacy settings in your third-party accounts, personally identifiable data may become visible via the Services.

Unless otherwise indicated, any third-party content imported via these third-party accounts will be treated as your own content.

If a third-party account or its service becomes unavailable, or if WeWard's access is revoked by the third-party provider, the associated content will no longer be accessible through the Services.

You can disable the connection between your third-party accounts and the Services by following the third-party provider’s procedure.

Important: Your relationship with third-party providers is governed exclusively by the agreements you have with them, and WeWard disclaims any liability regarding personal data that may be transmitted to it in violation of the privacy settings you have defined.

WeWard performs no verification of third-party content, particularly regarding its accuracy, legality, or compliance with intellectual property rights, and assumes no liability in this regard.

Article 3 - Acceptance of the T&Cs

3.1 - Acceptance

When creating an Account, the User is free to tick the box "I accept the terms and conditions of use and I certify that I am of the legal age required to use the Services."

Acceptance via such a checkbox constitutes proof that the User has become aware of our T&Cs via the Application and signifies unconditional agreement.

IF YOU DO NOT ACCEPT ALL THE TERMS OF THE T&Cs AND YOU REFUSE TO BE BOUND BY THEM, PLEASE REFRAIN FROM USING OUR SERVICES AND DELETE YOUR ACCOUNT IF APPLICABLE.

Specific terms may apply or be added during the use of certain Services as provided in Article 3.3. These documents will be incorporated into these T&Cs.

3.2 - Enforceability

These T&Cs take effect on the date they are posted online and are enforceable:

• upon acceptance by the User, at the time of registration to the Application and for the entire duration of use of the Services; or
• 30 days after their communication to Users, when new T&Cs replace them;
• on the date they are posted online, in the case of simple updates to the T&Cs concerning non-substantial elements.

Subject to these timeframes, the T&Cs posted on the Application prevail over any earlier dated version and replace any prior versions. The User may at any time stop using the Services and delete their Account, but remains bound by any prior use.

3.3 - Changes

We reserve the right, at our sole discretion, at any time and without prior notice, to adapt or modify these T&Cs. In the event of a change, we will publish the updated version of the T&Cs on the Site by updating the "Last updated" date at the top of the document.

We may do so for various reasons, including to reflect non-substantial changes, changes required by law, the addition of new features, or changes in business practices.

If the changes are substantial, we will notify Users via the Site and will try to notify you by email at the address provided during registration.

A User who does not wish to accept the modified T&Cs must delete their account and cease using the Services.

Any use of the Application and/or the Services after the effective date of the modifications (Article 3.2) constitutes acceptance of those modifications. We therefore recommend that you regularly review the T&Cs to be aware of the current version.

You acknowledge that the continued provision of the Services by WeWard constitutes sufficient consideration for acceptance of the changes to the T&Cs.

Article 4 - Access Conditions to the Services

Access to our Services requires holding an Account on the Application.

The Application is downloadable for free from the Apple App Store and the Google Play Store.

Access to the Application is free (excluding connection and telecommunication costs borne by the User).

Our Services are intended to motivate Users' sporting efforts and daily activities in a playful and interactive way. Under no circumstances should our Services be considered as a means to obtain an income or professional revenue.

Access to our Services is only possible for strictly personal and private use. WeWard is in no way responsible for any steps that may be applicable to obtaining and/or receiving Rewards (declarations, taxation, duties, etc.). Consequently, the User is prohibited from using the Application in a professional, commercial context or in the interest of an activity that competes with WeWard. Any breach of this provision may result in Account closure.

The User is informed that to benefit from certain Services available in the Application, they may be asked to consent to share their geolocation and/or activity tracking via their smartphone's native sensors or connected devices. If they decline, the User may not be awarded Wards, notably for those requiring step count calculation or visits to recommended places. For more information on the data we collect and how we use it, please consult our Privacy Policy. Some features, such as map exploration, may prompt you to allow background location ("Always"). This permission is optional and may be withdrawn at any time in your device settings; if not granted, your progress will only update while the Application is open.

We reserve the right, without notice, notification, or compensation, to temporarily or permanently close all or part of the Application or remote access to the Services to perform updates, maintenance, modifications or changes to operational methods, servers or availability windows. In the event of unplanned interruption due to a malfunction, we commit to making reasonable efforts to restore accessibility and proper functioning of the Application.

Services may evolve. As a result, we may ask you to:

• accept updates to the Services you have installed on your computer or mobile device;
• update third-party software to continue using the Services.

Article 5 - User Obligations

The User agrees to use the Application and the Services only under the conditions defined herein.

The User in particular agrees to:

• not use the Application or the Services for professional, commercial, or profit-making purposes;
• not transmit false, misleading, untruthful or fraudulent information to WeWard (notably during the creation or update of the Account);
• not open more than one Account on the Application and not open an Account on behalf of a third party;
• not use another User's Account, share an Account with another User or manage multiple User Accounts;
• not publish referral codes on a review publishing site, for example Apple Store, Google Play, or Trustpilot;
• not use the Services for harmful or malicious purposes, such as hacking or inserting malicious code, including viruses, or harmful data, into the Application or the Website;
• not impair the proper functioning of the Services;
• not attempt to circumvent Service mechanisms to wrongfully obtain Wards or Rewards;
• not infringe on WeWard’s rights and image;
• not use the Services to generally harm WeWard;
• not use the Services for illegal purposes or purposes prohibited by these T&Cs;
• not make unauthorized communications available on the Site or the Application (unsolicited advertising, bulk mailings such as spam, junk mail or any other intrusive electronic communications).

Any breach of one of these commitments constitutes a material breach of the User's contractual obligations under these T&Cs.

It is the User’s responsibility to ensure their IT equipment and transmission means are in good working order and up to date to benefit from the features of the Services and the Application.

The User is responsible for safeguarding the confidentiality and use of their credentials and password.

The User agrees to notify WeWard immediately of any disclosure to third parties, theft, or compromise of their password.

The User also acknowledges being solely responsible for complying with all laws, regulations, and obligations applicable to their use of the Application and the Services.

Article 6 - Account Suspension, Access Limitation and Termination

We reserve the right to refuse access to all or part of the Service to any User who does not comply with these T&Cs.

We reserve the right to refuse and/or cancel a username/suspend an Account, at our sole discretion, in cases of fraud. The User will be informed.

We reserve the right to refuse or remove any username, at our sole discretion, if it is deemed vulgar, degrading, obscene, illegal, or impersonates a person other than the registered User. We also reserve the right to reassign any username, notably in case of third-party claims for infringement of their rights.

In the event of the User's breach of these T&Cs, notably the obligations detailed in Article 5, or if we have legitimate reasons to believe such measures are necessary to protect our security or integrity, those of other Users or third parties, or to prevent fraud, we reserve the right, in particular, to:

• terminate our contractual relationship with the User immediately and without notice pursuant to Article 14;
• limit your access to and use of the Application and the Services;
• temporarily suspend your Account;
• permanently close your Account.

When necessary, the User will be notified of such measures and may submit observations. Observations must be sent in accordance with the procedures mentioned in Article 17 "Contact." WeWard will decide, at its sole discretion, whether to lift the measures taken.
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Measures taken will be without prejudice to damages that may be claimed from the User as compensation for losses incurred due to a breach of the T&Cs.

Article 7 - Wards

Frequent questions from our users are regularly answered by our teams and are available in our FAQ.

7.1 - Awarding of Wards

Creating an Account automatically registers you in the Wards awarding program. Wards correspond to points usable only within the Application to unlock Rewards. Wards are neither monetary equivalents nor virtual tokens nor a form of virtual currency and have no monetary value. The number of Wards associated with the User Account is displayed in the account balance (the "Wards balance").

Users are awarded Wards by performing actions promoted in the Application (confirm daily walking, complete quests, participate in contests, surveys, events and/or any feature implemented for this purpose), including:

• through validated and verified physical movement (for example, steps);
• when visiting geographic locations listed on the WeWard Application;
• by completing quests (such as downloading a mobile app, subscribing to a service...);
• by answering surveys;
• by specific actions on a bonus page (if applicable, terms will be specified in the Application);
• by making a purchase on a partner website after using the corresponding URL link;
• by making a purchase on a partner website after installing an extension and refreshing the link;
• by referring a third party who opens a User Account.

The number of Wards awarded for actions or challenges will be specified in the Application. This number may be subject to daily, weekly, or monthly limits as well as validation criteria that may involve a delay in awarding Wards. The number of Wards awarded for an action or challenge may change; the award conditions will be detailed in the Application.

The awarding of Wards through certain features available in the application may be subject to randomness without any purchase or financial sacrifice (promotional sweepstakes). In case of a win, the corresponding Wards will be credited to the Wards balance. The concerned features and applicable conditions for these sweepstakes will be detailed in the Application.

The awarding of Wards through certain features available in the Application may require the purchase of a good or service provided by a third party on one of WeWard's partner sites. The number of Wards awarded in this way, the awarding and verification procedures will be specified in the Application. The number of Wards may vary depending on Users or products or services purchased and may change over time. Where applicable, Wards will be credited to the Wards balance and thus usable when the partner site has informed WeWard of the completion of the promoted action (visit, purchase, subscription, participation in events, etc.). The User is informed that the number of Wards awarded may later be removed from the Wards balance for various reasons such as:

• After making a purchase, the User returned all or part of the products concerned by the purchase;
• To access the partner site, the User used one or more computer systems not connected to WeWard's Services;
• The purchased products or subscribed services are not eligible for the promotion.

The User may be awarded Wards by referring other users by participating in the Application’s referral program. The terms and conditions of referral awards and the maximum number of Wards to be awarded under the referral program may change and the terms will be detailed in the Application. We reserve the right to end the referral program and to deactivate a referral code, notably if it appears on a review site.

WeWard reserves the right and absolute discretion to determine and modify from time to time the physical movements eligible for Wards, the movement verification algorithms and the quantities of verified movements Users must perform to be awarded Wards via the Application. For example, we may modify the algorithm for verifying a step as well as the number of steps required to generate Wards.

The User is informed and acknowledges that the collection and transmission of data from mobile devices or transmitted by partners in the context of purchases, quests or surveys, and in general through any transmission of information over communication networks such as the Internet, is subject to technical constraints resulting from technologies outside WeWard’s control. Despite all care taken by WeWard in verifying data, inaccuracies or absence of received data cannot engage WeWard’s liability. Thus, WeWard cannot be held responsible for possible errors, interruptions, unavailability or inaccuracies of information. WeWard also reserves the right to retrospectively modify the Wards awarded to a User when an error or fraud has occurred.

WeWard reserves the right to modify, correct, cancel or reclaim at any time Wards awarded to a User, notably in case of error, technical anomaly, suspected fraud, or when the relevant third-party partner refuses, cancels or does not pay the commission associated with the completed action.

No Ward may be awarded if the action performed by the User has not been correctly tracked, recorded and validated by the relevant third-party partner, including in case of proof of purchase, subscription or any other document provided by the User.

The User is also informed that the simultaneous or successive use of multiple affiliate, tracking, cashback, couponing systems or any equivalent mechanism likely to interfere with partner action tracking may result in invalidation of tracking and, consequently, cancellation or non-award of Wards.

In case of non-award of Wards following an eligible action performed via a partner, the User may, where applicable, file a claim according to the procedures specified in the Application.

Claims are subject to the following rules:

• They must be filed within a limited time from the date of the relevant action, as specified in the Application;
• Their consideration is conditional on the possibility of verification with the relevant third-party partner;
• WeWard does not guarantee a favorable outcome to a claim; it depends on the partner's validation;
• In the absence of explicit confirmation from the partner attesting to the completion and eligibility of the action, no Ward may be awarded.

In any event, the number of Wards that can be awarded following a claim is capped at a maximum of 2,500 Wards per claim, regardless of the amount initially announced or estimated.

WeWard reserves the right to refuse, suspend, limit or cancel any claim, notably in case of:

• Non-compliance with operation conditions;
• Technical or contractual impossibility of verification;
• Tracking failure;
• Suspected fraud, abuse or circumvention of awarding rules.

Some scratch-card type features allow the User to obtain random prizes in exchange for using the number of Wards indicated in the Application, without obligation to purchase. Wards used are definitively consumed when participating, whatever the result. Prizes and associated probabilities are indicated in the Application prior to any participation.

7.2 - The Wards balance

The number of Wards associated with the User Account is displayed in the Wards balance.

The Wards balance is neither a bank account nor any kind of payment instrument or service. It operates as a points program that allows obtaining Rewards.

The balance of the Wards balance cannot be refunded in cash, exchanged, or converted into any monetary equivalent.

Wards must be obtained and used in accordance with the rules of these T&Cs. WeWard has the final authority to decide whether a feature enables Wards to be earned. Wards will not be granted and may be withdrawn at WeWard’s discretion, notably in case of suspected fraudulent use of all or part of the Services.

We may modify or impose various balance and usage limits on the Wards balance at any time. In case of modification, you will be informed. Continued use of your Account after the effective date (Article 3.2 of the T&Cs) of the modifications will constitute your acceptance of these modifications in full. IF YOU DO NOT ACCEPT THESE CHANGES, PLEASE DO NOT USE OUR SERVICES ANY FURTHER. In that case, WeWard will not be required to refund, exchange or provide any monetary compensation for Wards remaining in your Wards balance.

Any sale and/or exchange of Wards inside or outside the Application and/or the Services is strictly prohibited.

7.3 - Rewards

Depending on the number of Wards available in the Wards balance, the User may unlock the Rewards displayed in the Application. Rewards may consist of Virtual Products, support for volunteer missions or humanitarian or ecological projects, participation in limited-time operations, the granting of vouchers, partner discount codes, discounts on certain items, cash prizes and/or the provision of goods or services.

Access to a Reward requires holding a specific number of Wards determined and displayed in the Application. Except where expressly provided and displayed in the Application, the User cannot obtain the displayed Reward if they do not have a sufficient number of Wards corresponding to it. Some rewards may also be subject to additional conditions, including a minimum number of days of activity or use of the Application over a given period. These conditions, when they exist, are specified directly in the Application, notably at the time the Reward is requested. In particular, bank transfer requests and gift card requests require a minimum of fourteen (14) days of activity within the Application before they can be made.

To obtain a Reward, the User must follow the instructions in the "Rewards" section of the Application. The selection and use of Rewards are the sole responsibility of the User.

The Application enables obtaining Rewards in the context of operations requiring the use of all or part of the Wards balance. The nature of the Rewards (virtual item, voucher, partner discount code, cash prize, good or service) is specified in the Application. Some options for using the Wards balance may require spending Wards during a limited period and within the maximum number of participants and/or quantities displayed in the Application. Access terms (start date and time, duration, number of admitted participants, quantities, etc.) will be detailed in the Application. If the use of the Wards balance to obtain displayed Rewards is successful, the User will be immediately informed of the effective use of the balance as well as the allocation or dispatch of the Reward. Depending on the Reward, participation in certain operations may be reserved for adults. WeWard reserves the right to verify the User’s age.

Cash prize Rewards. To access Rewards available as cash prizes, it is necessary to provide WeWard with a bank account or the credentials of a payment service such as PayPal. The User may also be required to verify their identity before receiving such prizes. If you refuse to provide the information necessary for this verification, the Reward may be canceled. WeWard reserves the right to conduct any checks it deems useful regarding the User’s identity and/or age. WeWard’s liability cannot be engaged if the information provided is incorrect, does not correspond to the User, or if, for any other technical reason, the cash prize cannot be correctly delivered. The User acknowledges and accepts that it is not WeWard’s responsibility to verify the accuracy of the information provided. Moreover, all bank fees, including those related to receiving a cash prize, will be borne entirely by the User.

Payment of any cash prize may be conditioned on the prior transmission of identification, tax or compliance documents required by applicable law, notably when the prize amount, alone or aggregated with other winnings or withdrawal requests covered by that regulation, reaches thresholds provided by that regulation. For example, a User residing in the United States, or a "U.S. person" under U.S. tax law, must complete, sign and return to WeWard the IRS form W-9 (Request for Taxpayer Identification Number and Certification), or any successor form, available at: https://www.irs.gov/forms-pubs/about-form-w-9. Splitting winnings or withdrawal requests does not exempt from these requirements.

In the absence of complete and accurate documents, any payment as well as any new cash prize request will be suspended, without entitlement to compensation. Other Rewards remain accessible.

The amount paid will, where applicable, be reduced by any withholding, tax or deduction that WeWard is legally required to apply and remit to the competent authorities. Payment will take place after receipt and validation of the required documents. The User remains solely responsible for personal reporting and tax obligations.

Promotional sweepstakes. Unlocking certain Rewards available in the Application may be subject to spending all or part of the Wards balance as well as to randomness without financial sacrifice. In case of a win, the User will be informed of the win and of the allocation of the Reward or of the modalities for dispatching or delivering the Reward. Note: Participation in some of these operations and/or allocation of some Rewards may be reserved for adults. For more information, consult the participation conditions of the relevant sweepstake, accessible from the Application or the related distribution medium. WeWard reserves the right to verify the age of the User to whom the prize is to be awarded.

Participation in Communities. The Application allows you to join Communities led by other Users of the Application. By joining a Community, you can compare your step count with other Community Users and follow collective Community statistics.

We invite you to consult Community descriptions in the Application for more information. In case of breach by a Community administrator of their commitments, WeWard reserves the right to suspend the User’s access to the Community in question.

Volunteer or charity projects. The Application allows Users to support volunteer or charity projects by allocating all or part of their Wards to a dedicated pool. These projects are run by third-party partners (associations, foundations, etc.), selected by WeWard and presented in the Application.

Allocating Wards by a User does not constitute a donation but functions as a vote to guide WeWard in choosing projects to fund. Once the pool is completed, WeWard will fund the project by transferring the planned amount to the partner, and Users will be informed. No management fee or promotional fee is charged to the partner.

We invite you to consult project descriptions in the Application for more information. In case a partner breaches its commitments, WeWard reserves the right to allocate the funds to another initiative without being liable.

For all Rewards. The unlocked Reward will be awarded as is. It cannot be refunded in cash, exchanged, or converted into any monetary equivalent or used as compensation for sums that the User might owe to WeWard.

The User acknowledges that WeWard assumes no responsibility for features, products, services or other benefits offered in the Application’s "Rewards" section that are manufactured or provided by third-party partners. The User acknowledges that WeWard does not guarantee the quality, proper functioning or safety of goods, services or other benefits offered in the Application. The User recognizes that WeWard has no obligation to accept returns, exchanges, or refunds related to Rewards available in the Application.

Rewards available in the Application may be modified or removed at any time by WeWard without justification and without incurring liability.

In case of unavailability and/or withdrawal of a Reward previously unlocked by the User, WeWard reserves the right to recredit the User with the Wards spent or replace it with another Reward of equivalent value and characteristics, without incurring liability.

The number of Wards required to obtain a reward may vary depending on different factors. We reserve the right to adjust these amounts at any time, notably in the context of tests, economic adjustments or temporary promotions. As a result, some users may see different Wards requirements for the same reward.

7.4 - Virtual Products

The Application offers experiences allowing you to collect items or virtual benefits, including via augmented reality experiences.
Acquisition modalities for Virtual Products are detailed in the Application and in the FAQ.

Once acquired, Virtual Products may sometimes be exchanged, gifted or converted into Wards within the platform only. Transactions such as exchanges are irreversible. You perform any such transaction at your own risk, and WeWard is not responsible for losses or disputes that may arise. Virtual Products cannot be exchanged for Rewards.

WeWard may at any time limit the use, quantity, exchange or collection of Virtual Products at its sole discretion.

"Collections" are defined sets of Virtual Products such as WeCards, determined by WeWard. When a Collection is completed, the User may be offered a random benefit or prize, according to terms set by WeWard.

The Application may also display on the map the areas the User has explored on foot and award Wards or XP when certain exploration milestones are reached. Unlocked areas and associated progress have no monetary value. WeWard may at any time and at its sole discretion modify, limit, reset or remove this feature, its milestones and associated rewards, and may disregard implausible movements or movements not performed on foot.

Virtual Products may be obtained in various ways, notably:

• By achieving a certain number of steps;
• By completing a challenge;
• By going to a specific GPS point to collect the Virtual Product;
• By watching an advertisement;
• By spending a certain number of Wards;
• By making an in-app purchase via third-party payment providers such as Apple and Google.

Purchasing any Virtual Product constitutes only the acquisition of a personal, limited, non-commercial and revocable license to use the Virtual Product exclusively within the Services, for as long as we provide these Services. This purchase does not grant the User any ownership rights over the Virtual Product (the "License"). The User acknowledges that they do not acquire any ownership rights in Virtual Products. Products have no real or virtual monetary value.
The License is personal and may not be sold, transferred, assigned, gifted, exchanged, sublicensed or otherwise transferred to a third party outside the Services. Consequently, we expressly prohibit and do not recognize as legitimate any sale, transfer, assignment, gift, exchange, sublicense or any other form of transaction of Virtual Products not authorized by WeWard, whether for real money, goods, credits or any other exchange value. Any attempt at such sale, transfer or exchange is forbidden, void and constitutes a breach of these T&Cs. This may result in cancellation of the Virtual Products concerned, termination of the User’s WeWard account, and possible legal action.

IF YOU DO NOT ACCEPT THESE RULES, DO NOT COLLECT VIRTUAL PRODUCTS VIA OUR SERVICES.

7.5 - E-vouchers

The User may purchase e-vouchers in the Application and thereby be awarded Wards per euro spent. The number of Wards awarded will be specified in the Application for each partner. This number may be subject to daily, weekly or monthly limits. The number of Wards awarded and the award conditions are subject to change and will be detailed in the Application.

Eligibility conditions for these e-vouchers (e-commerce site, list of partner stores, list of eligible products) will be specified in the Application.

In case of a displayed price error, manifestly derisory (sham price), whatever the reason (software bug, manual error, technical error), the order — even validated by us — may be canceled and the Wards removed from the User's balance.

E-vouchers cannot be exchanged or refunded (whole or partial) because use information is sent by email and received immediately.

Purchases of e-vouchers are subject to the Application’s Terms of Sale (CGV).

IF YOU DO NOT ACCEPT THE T&Cs AND THE TERMS OF SALE (CGV), DO NOT USE E-VOUCHERS.

7.6 - Account suspension or deletion related to use of Wards

Under all circumstances, the User must behave fairly when participating and using Wards.

The User agrees not to intentionally transmit false data to WeWard, such as falsified GPS coordinates or incorrect physical activity. The User agrees not to use third parties to generate Wards on their behalf.

The User agrees not to attempt to find workarounds to accumulate Wards, such as:

• Artificially simulating steps (pendulums, software...);
• Artificially simulating geolocation points;
• Sending computer requests to falsify physical activity or purchase data;
• Falsifying referrals.

In case of deletion or termination of your Account, you automatically lose all Wards in your Wards balance.
We reserve the right to stop the Wards program or modify it at any time without compensation, subject to informing Users.

WeWard also reserves the right to verify the country of residence associated with an Account and, when the declared country does not match the User’s actual location, to correct that country, apply the corresponding conditions and recalculate, suspend or remove all or part of the Wards concerned.

Article 8 - Premium and in-app purchases

The User may obtain a Premium Status within the Application. This status allows access to exclusive benefits, such as Virtual Products or additional Wards. Details regarding the content and conditions of Premium Status are available on the User’s profile page and in the FAQ.

8.1 Obtaining Premium Status

Premium Status can be obtained in two ways:

• By subscription, using Apple or Google Play payment services, in accordance with the Terms of Sale (CGV);
• By performing specific actions in the Application that allow the accumulation of qualifying Wards. The amount of qualifying Wards required and the conditions for obtaining Premium Status are specified in the Application and in the FAQ and may change at any time.

A registered User obtaining Premium Status may become eligible for exclusive Rewards.

8.2 Payment

All financial transactions, excluding e-vouchers, are processed by third-party providers (Apple and Google), in accordance with their terms of use, privacy policy and/or any other applicable payment conditions.

We encourage you to consult their terms of use, in particular:

• Apple’s standard end user license agreement: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
• Google Play Terms of Service: https://play.google.com/about/play-terms/

Under no circumstances shall WeWard be liable for the actions or omissions of a third-party payment provider, including, but not limited to, service interruptions, system outages or any other payment service malfunction.

WeWard reserves the right to modify or remove Virtual Products at any time, with or without notice. WeWard may change prices of Virtual Products or the Premium subscription at its sole discretion and may add new products requiring additional payments.

Except for features expressly provided in the Application, the User may not sell, exchange, or transfer Virtual Products.

All payments are non-refundable. In case of cancellation of your subscription, the Premium Status benefits will remain active until the end of the current billing period.

We may test different pricing models or promotional offers from time to time, whether for premium subscriptions or in-app purchases. These price variations may be based on data we collect or conducted as tests. As a result, some Users may see different prices for the same service based on various factors.

8.3 Automatic renewal

The Premium subscription is automatically renewed until canceled. The User can modify or cancel their subscription at any time by accessing their account settings on the App Store or the Google Play Store.

8.4 Free trial

If WeWard offers a free trial, the User may cancel it before the end of the trial period to avoid any charge. After this period, the subscription will be automatically renewed under the defined terms.

8.5 Suspension and termination of Premium Status

WeWard reserves the right to suspend, deactivate or terminate Premium Status in case of suspected fraud or violation of the terms of use. If Premium Status was obtained by paid subscription, suspension or termination will stop future payments.

8.6 User responsibilities regarding payment

The User agrees to pay all fees and taxes applicable to their subscription, including those incurred by any person using a WeWard account registered in their name. All taxes applicable to these transactions are the sole responsibility of the User.

WeWard reserves the right to modify the prices applicable to goods, services or subscriptions offered at any time, subject to applicable legal provisions.

The User warrants that all information provided during a purchase or transaction is accurate, complete and up to date.

The User acknowledges they are solely responsible for all payments made via their account, including in case of unauthorized use, unless WeWard is proven at fault. It is their responsibility to secure access to their payment methods and personal account.

Article 9 - Intellectual property

The Application, trademarks, logos and any other distinguishing signs of WeWard and/or its partners, as well as any software used in providing the Service, and the content of the Application (i.e., any text, video, photograph or any other information in any format and of any nature appearing on the Application) are the exclusive property of WeWard and/or its partners, and/or third parties and may be protected by copyright, trademark, patent, or any other intellectual property rights. These T&Cs do not transfer any ownership rights of any kind to the User.

Notwithstanding any contrary provision, you acknowledge and agree that you have no ownership rights to the Application, including administration of your Account. All rights related to the Application remain the exclusive property of WeWard at all times.

Accordingly, it is forbidden to copy, modify, reproduce, distribute, publish, embed on any medium, adapt, transfer or assign, license, sublicense, pledge, convey in any other way the elements of the Application or to perform reverse engineering or use any other method to attempt to access source codes and/or protocols of the Application, without WeWard's or the rights holder's express authorization.

The User agrees to:

• not infringe intellectual property rights or third-party rights in relation to using the Application or the Website;
• not transmit defamatory, explicit, offensive or otherwise objectionable content on the Application or the Website;
• not grant a sublicense, nor sell, rent, lend, transfer, assign, reproduce, distribute, host, commercially exploit any part of the Services;
• not use the Application or the Website in a way that could damage, disable, overload or compromise our systems or security or interfere with other Users;
• not use technology that interferes in any way with the proper functioning of the Application or the Website, including blocking any advertising or promotion displayed thereon;
• not collect or harvest information or data from the Application or Website for commercial purposes, except as explicitly agreed in writing by WeWard;
• not use framing techniques to encapsulate a trademark, logo or any other part of the Services (including images, text, layout or structure);
• not use meta tags or invisible text repeating the name WeWard or its trademarks;
• not modify, translate, adapt, merge, create derivative works from the Services, nor disassemble, decompile or perform reverse engineering, except where such restrictions are expressly prohibited by applicable law;
• not use automated or manual software or tools (including robots, scrapers, spiders, crawlers, avatars, data harvesting tools, etc.) to extract or download data from the Services – except public search engines, which have a revocable authorization to index Site pages solely for the creation of public search indexes, without constituting a cache or archive;
• unless expressly indicated otherwise, not copy, reproduce, distribute, republish, upload, display, transmit any part of the Services, in any form or by any means;
• not remove or alter copyright notices or proprietary rights notices appearing in or on the Services.

WeWard, as well as its Providers and service providers, reserve all rights not expressly granted herein.

If WeWard discovers a violation by the User, WeWard reserves the right to suspend or terminate access to the Application immediately and delete the corresponding Account.

The Website and the Application may contain links or content from services not operated by us and which provide content or additional features. The content of these third-party services is governed by the terms of use and privacy policy of the relevant third-party service providers, under their sole responsibility. WeWard is not responsible for the availability or accuracy of third-party services or for services, products or content available from those services. Inclusion of links to third-party services or their use does not constitute WeWard’s endorsement of those services. For more information, we invite you to consult the terms of use and/or the privacy policy of the relevant third-party services.

WeWard does not claim ownership of your content. However, when you publish or broadcast your content via the Services, you represent that you hold the necessary rights to publish or broadcast that content via the Services.

Subject to the privacy settings you have selected in your Account, you grant WeWard a worldwide, non-exclusive, royalty-free, and free license, including moral rights where applicable, allowing it to use, reproduce, modify, adapt, publicly perform and publicly display your content (in whole or in part), for the purpose of operating and providing the Services for your benefit and that of other registered Users.

Please note that any content submitted in a "public" area of the Services may be accessed, used, modified and reproduced by other registered Users.
You acknowledge that you are solely responsible for your content, and you agree not to publish a photograph of a third party without their prior consent.

Suggestions and feedback: You agree that submitting ideas, suggestions, documents or proposals to WeWard, notably via suggestion pages, forums or wikis (hereinafter, "Feedback"), is at your own risk, and the Company has no obligation, including confidentiality, with respect to those contributions.

You represent and warrant that you hold all rights necessary to submit such Feedback.
You grant WeWard a worldwide, irrevocable, perpetual, non-exclusive, royalty-free license to use, reproduce, perform, display, distribute, adapt, modify, reformat, create derivative works from or exploit in any manner, including commercially, the Feedback submitted, and to sublicense those rights in connection with the operation or maintenance of the Services or WeWard’s business.

Article 10 – Illegal content

Unless otherwise required by public order, by accepting the T&Cs you give your irrevocable consent for WeWard to monitor your content.

The User is responsible for actions they take on the Application and in particular for content they publish, photos they upload and messages they send.

In accordance with Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, WeWard is committed to combating the dissemination of illegal content on its Application. Content considered illegal includes content that: is pornographic involving minors, incites racial hatred, violence or discrimination, is defamatory, insulting or infringes on privacy, violates intellectual property rights, or incites illegal or dangerous activities.

A User may report illegal content to WeWard at: contact@wewardapp.com. The report must include: (i) the URL and description of the illegal content, (ii) reasons why the content is considered illegal and (iii) the reporter’s contact details.

WeWard will review the reported content as soon as possible. If the content is deemed illegal, it will be removed immediately. WeWard may pass information about illegal content to the competent authorities. In the event of filtering, refusal or removal of all or part of your content by WeWard, you acknowledge that this action is carried out in WeWard’s interest. Without prejudice to the foregoing, WeWard reserves the right to remove any content that would violate these T&Cs or be considered inappropriate.

WeWard is not responsible for content published by Users, unless it has knowledge of its illegal nature and fails to act to remove it. Moderation measures are in place to prevent dissemination of illegal content.

Users publishing illegal content may face sanctions, including account deletion and legal proceedings. You acknowledge and agree that you have no reasonable expectation of privacy regarding the transmission of your content (including, without limitation, written or voice messages, images, geolocation data or physical activity).

Article 11 - No medical advice

The WeWard Application allows tracking and verifying Users’ physical movement quantity and frequency, generating Wards and using them to exchange for Rewards. The Services provided by WeWard do not contain, constitute, or should be interpreted as medical advice. WeWard is not a licensed health professional, does not collect health data and is not able to provide medical advice. The User should always consult a qualified and licensed healthcare professional before starting or changing an exercise regime or program. The WeWard Application is not a diagnostic or disease prevention tool. Use of the Application does not create a doctor-patient relationship between the User and WeWard.

Article 12 - Personal Data

As part of using the Services, we collect and process certain personal data of the User.

At registration, the User acknowledges and accepts the processing of their personal data by WeWard in accordance with applicable law and the terms of our Privacy Policy. For more information about the information we collect from you and how we use it, please consult our Privacy Policy.

Article 13 – Liability

13.1 - Use of the Application and the Website

Except as otherwise required by public order, given the IT and telecommunication technical constraints inherent in using the Application and the Website, WeWard’s liability cannot be engaged for damage caused by a malfunction of one or more steps of access to the Application and/or Service offered, due notably, but not exclusively, to inconveniences inherent to Internet use such as service interruption, external intrusion, presence of computer viruses or any malfunction. The User is invited to report without delay to WeWard any difficulty they notice when using the Application.
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WeWard does not guarantee optimal functioning of the Application if the version used does not correspond to the latest version of the Application on the download platforms (Google Play and Apple Store). WeWard’s liability cannot be engaged for damage caused by a malfunction on an earlier version of the Application.
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If WeWard has legitimate reasons to believe that the Application’s security is compromised or that misuse of the Service is due to unauthorized use of the User’s identification data, WeWard may temporarily deactivate the Account to preserve the Application’s integrity and the User Account data.
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The User agrees to use the Application according to its purpose and not to perform any illicit, unfair, dishonest or fraudulent action of any kind intended to artificially obtain a number of Wards greater than those corresponding to physical activities and visits performed.

WeWard’s liability cannot be engaged where non-performance or poor performance of WeWard’s obligations is attributable either to the User’s behavior, or to the unforeseeable and insurmountable act of a third party to these T&Cs (notably the sources of information published by third parties) and particularly partners over which WeWard has no control, or due to a force majeure event as defined by Article 1218 of the French Civil Code. Force majeure includes, notably: natural disasters, fires, strikes, outages, shortages, war, power cuts, failures of the telecommunications network, loss of Internet connectivity due to public or private operators.

Further, WeWard cannot be held liable for delay or failure to meet its contractual obligations resulting from circumstances beyond its reasonable control, including but not limited to pandemics, acts of terrorism, riots, embargoes, actions of civil or military authorities, floods, accidents or shortages of transport, energy, labor or raw materials.

Moreover, WeWard’s liability cannot be engaged for any indirect damages resulting from these T&Cs, loss of business, loss of profit, incidental, special or consequential damages, regardless of the theory of liability invoked.

This limitation does not apply to WeWard’s liability for:

• death or bodily injury caused by its negligence; or
• any damage resulting from fraud or fraudulent misrepresentation on its part.
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  Without prejudice to the exclusions of WeWard’s liability set out in these T&Cs, WeWard’s liability can only be engaged to compensate for a direct, actual, foreseeable and certain loss suffered by the User, provided the User proves that WeWard’s contractual fault is the direct cause of the loss. The User acknowledges and accepts that loss of chance, loss of business in the accounting sense, loss of productivity, contracts, and/or margin, loss of earnings or Wards, failure to achieve expected savings or gains or any harm to reputation cannot give rise to compensation.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If such laws apply to you, some of the above exclusions or limitations may not apply to your case and you may have additional rights.

To the extent permitted by applicable law, WeWard’s liability toward its Users shall not exceed:

• the total amount you paid to WeWard during the three (3) months preceding the act, omission or event giving rise to liability; or
• the remedy or sanction provided by the law under which the claim arises, whichever amount is higher.

This cap does not apply to WeWard’s liability for:

• death or bodily injury caused by its negligence; or
• any damage resulting from fraud or fraudulent misrepresentation on its part.

To facilitate exchanges, the User agrees that WeWard’s computer systems and files will be authoritative between the parties, except where the User provides contrary proof of at least equivalent value.
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Consequently, computer files and records stored in WeWard’s computer systems or on its behalf, under reasonable security and reliability conditions, may be validly used and produced as evidence of the performance of these T&Cs, and more generally of any event, communication or relationship between the parties in connection with the User’s use of the Services. WeWard may validly produce, in any proceedings, for evidentiary purposes of any act, fact or omission, the data, files, programs, recordings or other elements received, sent or stored by means of the aforementioned computer systems, on any digital or analog support, and rely on them, except in case of manifest error.

13.2 - Liability related to Virtual Products

Without prejudice to Article 13.1 provisions, the following provisions apply to Virtual Products.

You acknowledge being solely responsible for purchasing, searching for, using Virtual Products, and all consequences that may result. This includes augmented reality experiences, for which you must be vigilant, remain aware of your surroundings and interact safely and appropriately. You are solely responsible for assessing your physical fitness to use the Services and accept that such use is at your own risk.

You agree to behave respectfully toward other Users and people in the real world. You must not harass, threaten, infringe others’ rights or attempt unauthorized access to private or public property. You acknowledge that certain experiences or situations may involve unforeseen risks, for which you assume full responsibility.

In particular, if a Virtual Product is located in a dangerous or hard-to-reach place, you agree to assume all risks related to its use, including any accident caused by such a location.

You are also solely responsible for any accident, direct or indirect, occurring while buying, searching for, or using Virtual Products, whether on foot, motorized or driven, in a private or public place.

Transfer of Virtual Products to other users (offer, exchange or donation) is entirely at your risk and is irrevocable. WeWard does not guarantee the outcome of such transactions and disclaims any liability for disputes or losses related to such operations. It is strongly recommended to carry out exchanges only on the WeWard platform and to be cautious in case of arrangements outside it. WeWard does not facilitate, mediate or guarantee any exchange via social networks or other external channels.

WeWard, its employees, Providers, contractors and subcontractors cannot be held liable for any incident related to purchasing, searching, using or exchanging Virtual Products. You agree to defend, indemnify and hold them harmless in case of claims, losses, damages, costs or any other consequences resulting from the use of Virtual Products.

13.3 No liability related to storage

Unless expressly agreed in writing by WeWard, WeWard has no obligation to store your content.

WeWard disclaims any liability regarding:

• deletion or accuracy of user content, including your content;
• failure to preserve, transmit or receive any user content;
• security, confidentiality, retention or transmission of communications related to use of the Services.

Some Services may allow you to define the level of access applicable to your content.

You alone are responsible for choosing this access level.

In the absence of an explicit selection, the Services may apply the most permissive default access level.

You accept that WeWard reserves the right to impose reasonable limits on the use and storage of user content, including your content, such as file size limits, storage space, processing capacity, or any other restriction determined at its sole discretion.

13.4 No liability related to Rewards

WeWard cannot be held responsible for your choice or use of Rewards. Under no circumstances will WeWard be liable for any damage caused to the User or a third party as a result of using Rewards. If you provide personal or financial information to a third party to receive a reward, WeWard disclaims any responsibility in this regard.

13.5 No liability related to interactions between Users and User Content

User responsibility. You are solely responsible for your interactions with other registered Users, as well as with any other person you interact with. That said, WeWard reserves the right, but is not obliged, to intervene in such disputes.

You acknowledge that WeWard cannot be held liable for any consequences arising from these interactions.

Content provided by other Users. Except as required by public order, WeWard disclaims all liability for delays, deletion, misdelivery or failure to store any content, any communication, or customization settings. WeWard has no obligation to monitor or verify this content and does not approve, endorse or guarantee such user content in any way.

You use such user content and interact with other Users at your own risk.

13.6 Indemnification

You agree to indemnify and hold WeWard and its parent companies, subsidiaries, affiliates, officers, employees, agents, partners, Providers and licensors harmless from any loss, cost, liability and expense (including reasonable attorney fees) arising out of or related to:
(a) Your Content;
(b) Your use of a Service in violation of the T&Cs;
(c) Your infringement of a third party’s rights, including another registered User; or
(d) Your breach of any applicable law, rule or regulation.

WeWard reserves the right, at its own expense, to assume sole defense and control of any matter for which you would otherwise be required to indemnify WeWard; in such case, you agree to cooperate fully with WeWard in asserting any available defenses.

This provision does not require you to indemnify WeWard (or its parent companies, subsidiaries, affiliates, officers, employees, agents, partners, providers and licensors) in the event of its abusive commercial practices, fraud, deception, false promise, misrepresentation, concealment or omission of a material fact related to the Services provided under the T&Cs.

You agree that the provisions of this clause survive any termination of your Account and/or access to the Services.

13.7 Disclaimer of warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU USE THE SERVICES AT YOUR OWN RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL THEIR FAULTS. YOU BEAR SOLE RESPONSIBILITY FOR ALL COSTS RELATED TO MAINTENANCE OR REPAIR OF EQUIPMENT USED IN CONNECTION WITH THE USE OF THE SERVICES.

WEWARD EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM THE USE OF THE SERVICES.

WITHOUT LIMITING THE FOREGOING:

WEWARD DOES NOT WARRANT THAT:
(1) THE SERVICES WILL MEET YOUR REQUIREMENTS;
(2) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;
(3) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE;
(4) CERTAIN FEATURES, SUCH AS PHYSICAL ACTIVITY TRACKING, GEOLOCATION, PURCHASES, REWARDS OR THEIR USE, WILL FUNCTION CORRECTLY AT ALL TIMES.

NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED FROM WEWARD OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE T&Cs.

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE AN ESSENTIAL PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND WEWARD.

Article 14 - Contract Duration - Termination

14.1 - Contract duration

The T&Cs are concluded for an indefinite period from their first acceptance by the User as described in Article 1 and remain applicable as long as you use the Services.

14.2 - Termination or suspension by WeWard

WeWard may suspend or delete access to all or part of the Application and Services if the User does not comply with these T&Cs.

In that case, WeWard will notify the User of the suspension and/or Account deletion by email and will put them on notice to cease the violation.
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In the event of a suspension, the User may correct the breach within three (3) days from the date of notification. After this period, and in the absence of satisfactory action by the User, WeWard may terminate the contractual relationship with the User as of right, and may claim damages for any loss suffered as a result of that situation.
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This termination may occur without notice in the event of a severe breach by the User of their obligations under these T&Cs.

WeWard reserves the right to delete the User’s Account after a total inactivity period of thirty (30) days or more.

14.3 - Termination by the User

The User may end the relationship with WeWard at any time, free of charge and without reason. To do so, they simply need to go to the Application settings and click on "Delete my account."
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Within forty-eight (48) hours following Account deletion, all or part of the User’s data may be erased from WeWard’s databases and the User will no longer have access to the Application or the Services. Deletion of this data is performed in accordance with WeWard’s legal obligations and commitments in the Privacy Policy.
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In case of the User’s death, and upon presentation of relevant supporting documents, the Account will be deactivated. Its content may only be transmitted to heirs by court order or under conditions provided by applicable law.

14.4 - Effects of termination

Termination of a Service results in deletion of access to that Service and possible prohibition of any future use thereof. Termination of all Services also includes deletion of your password and all information, files and Content related to your Account (or part of it), including your Content and Wards. Upon termination, your right to use the Services ends immediately. You acknowledge that this termination may result in deletion of your Content from WeWard’s active databases. WeWard cannot be held liable for any suspension or termination, including deletion of your Content. All T&Cs provisions that by their nature must survive termination will remain in effect, including provisions related to intellectual property, disclaimers of warranties and limitations of liability.

14.5 - Prohibition of re-registration

If your registration or access to the Services or any other WeWard community is interrupted due to a violation of these T&Cs or behavior deemed inappropriate, you agree not to attempt to re-register or access the Services or any other WeWard community under another username or in any other way. You also acknowledge that you will not be entitled to a refund of fees paid for Services to which access was denied. In case of breach of this provision, WeWard reserves the right, at its sole discretion, to immediately take one or more of the measures set out herein, without prior notice.

Article 15 - Monitoring and Enforcement

WeWard reserves the right to:
(a) remove or refuse to publish any or all of your Content, for any reason or no reason, at its sole discretion;
(b) take any action it deems necessary or appropriate with respect to your Content, at its sole discretion, notably if it believes such Content violates the T&Cs, infringes an intellectual property right or any other third-party right, threatens Users' or public safety, or is likely to engage WeWard’s liability;
(c) bring any appropriate legal action, including reporting any illegal or unauthorized use of the Services to the competent authorities; and/or
(d) suspend or terminate your access to any or all of the Services, for any reason or no reason, including, without limitation, in case of violation of the T&Cs.

If WeWard becomes aware of a potential breach of the T&Cs by you, it reserves the right to open an investigation. If, at the end of that investigation, WeWard believes that criminal activity has occurred, it reserves the right to refer the matter to the competent authorities and to cooperate fully with them.

Unless otherwise required by applicable law, WeWard is authorized to disclose any information or element present on or in the Services, including your Content, in its possession in connection with your use of the Services, for the following purposes:
(i) to comply with applicable laws, a judicial process or a request from a public authority;
(ii) to enforce the T&Cs;
(iii) to respond to any claim that your Content infringes third-party rights;
(iv) to respond to your customer service requests; or
(v) to protect the rights, property or personal safety of WeWard, its registered Users or the public, as well as any representative of public or judicial authority, if WeWard deems, in its sole discretion, that such action is necessary or appropriate.

Article 16 - Disputes

EXCEPT AS OTHERWISE REQUIRED BY PUBLIC ORDER, THE PROVISIONS OF FRENCH CONSUMER LAW APPLY.

These T&Cs and their interpretation are governed by French law, without prejudice to applicable conflict-of-law rules, except for rules of public order to the contrary.

In case of a problem, the User is invited to contact: contact@wewardapp.com
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In accordance with Article L. 612-1 of the French Consumer Code, the User is offered the possibility to use, free of charge, a mediator to amicably resolve any dispute with WeWard. The User is invited to contact WeWard to make their request so that WeWard can provide the mediator’s contact details and the specific conditions for such mediation.

However, for purchases made or actions taken directly on our partners’ sites or applications, the User must contact the mediator designated by the relevant partner, according to that partner’s terms and conditions.

If mediation fails or is refused, any judicial action will be brought before the competent court pursuant to the Code of Civil Procedure.

Article 17 - Contact

For any questions or information, Users can contact WeWard:

• by email at: contact@wewardapp.com
• or by postal mail at the address indicated in the preamble of these T&Cs.

Article 18 - International access

The Services are accessible from many countries worldwide and may contain references to Services and Content that are not available in your country. These references do not imply that WeWard intends to offer these Services or Content in your country.

The Services are controlled and offered by WeWard from its facilities located in France.

Article 19 - Arbitration Agreement

This article concerns US users only:

Please read carefully this arbitration agreement included in this section ("Arbitration Agreement"). It requires you to submit to arbitration any dispute with us and limits how you can seek relief.

Scope of the Arbitration Agreement. Subject to the provisions of this Arbitration Agreement, you and WeWard agree that any dispute, claim or controversy arising out of or relating in any way to your access to or use of the Services, or to this Agreement and its prior versions, including disputes or claims arising prior to the effective date of this Agreement (each a "Dispute"), will be resolved by binding arbitration rather than in state court, except that: (1) you and WeWard may bring an action in small claims court if the claim is within that court’s jurisdiction and remains there; and (2) you or WeWard may seek injunctive or equitable relief in court for any alleged infringement of intellectual property rights (such as trademarks, trade secrets, patents, copyrights). The term "Dispute" also includes disputes arising before this Agreement existed and those that may arise after its termination.

Informal dispute resolution. In the event of a Dispute between you and WeWard, the parties agree to attempt to resolve it amicably. You and WeWard agree to schedule a teleconference or videoconference within forty-five (45) days of receiving notice of the Dispute to attempt to reach an amicable settlement ("Informal Resolution Conference"). This step is a mandatory precondition before any arbitration. The applicable statute of limitations is tolled during this phase. Notice must be sent by mail or email to: contact@weward.fr or 111 Avenue Victor Hugo, 75016 Paris, France.

Waiver of the right to a jury trial. YOU AND WEWARD EXPRESSLY WAIVE YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A JUDGE OR JURY DECIDE YOUR CLAIM. Disputes will be resolved by arbitration as provided in this Agreement.

Waiver of class actions. EXCEPT AS PROVIDED UNDER "BATCH ARBITRATION" BELOW, YOU AND WEWARD AGREE THAT EACH PARTY MAY BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, REPRESENTATIVE OR CONSOLIDATED PROCEEDING. If a court decides that this clause is unenforceable, the particular claim may proceed in court, while the remaining claims will continue to be subject to arbitration.

Governing rules and forum. The T&Cs constitute an interstate commerce contract and are subject to the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules as modified by this Agreement. If the AAA is unavailable, the parties will select another forum. Arbitration will take place in the county where you reside.

The arbitrator. The arbitrator will be a retired judge or a practicing attorney in the State of California, chosen from the AAA consumer arbitrator list. If the parties cannot agree, the AAA will appoint the arbitrator according to its rules, or as provided in the "Batch Arbitration" section.

Arbitrator’s authority. The arbitrator has exclusive authority to resolve any Dispute, including interpretation and validity of this Agreement, except as otherwise noted. The arbitrator may not consolidate claims except in the "Batch Arbitration" process. The arbitrator must issue a reasoned award and may award damages.

Attorney fees and costs. Each party will bear its own attorney fees, except in frivolous or abusive claims. The prevailing party in an action to enforce arbitration may recover reasonable costs.

Batch arbitration. If more than 100 substantially similar claims are filed within a 30-day period, they will be grouped into "batches" of 100, each batch treated as a consolidated arbitration with a single arbitrator, single schedule, and single ruling. This mechanism does not authorize class arbitration.

Right to opt out within 30 days. You may opt out of this Agreement within 30 days of your initial acceptance by writing to: contact@weward.fr and the postal address above. Opting out does not affect other T&Cs provisions.

Severability and statute of limitations. If any provision is found invalid, the remaining provisions remain in effect. You must initiate arbitration within the applicable statute of limitations, otherwise your claim will be time-barred.

Modification. In case of a material change to this Agreement, we will notify you. If you do not accept the change, you have 30 days to object in writing. Your continued use constitutes acceptance.

Governing law and jurisdiction. The T&Cs are governed by the laws of the State of New York, United States, including the Federal Arbitration Act. Any dispute not covered by arbitration will be submitted to the courts located in New York County, New York.

Article 20 - General provisions

Questions, complaints and claims.
For any question, complaint or claim regarding the Services, please contact us at: contact@weward.fr. We will endeavor to handle your request as promptly as possible. If you believe your request has not been adequately addressed, please let us know for further investigation.

Waiver.
WeWard’s failure or delay in exercising any right or enforcing any provision of the T&Cs does not constitute a waiver of that right or provision.

Severability.
If any provision of the T&Cs is held to be invalid or unenforceable, it shall be interpreted to best reflect the parties' original intent, and the remaining provisions shall remain in full force and effect.

Notices.
When WeWard requires you to provide an email address, you are responsible for providing a valid and current email address. If the address provided is invalid or for any reason does not permit delivery of a notice required by this Agreement, sending an email by WeWard to that address will nonetheless constitute valid notice. Any notice to WeWard must be sent to: contact@weward.fr. A notice is deemed received when actually received by WeWard, whether by registered mail, recognized courier or email.

Assignment.
The T&Cs, and your rights and obligations hereunder, may not be assigned, subcontracted, transferred or delegated by you without WeWard’s prior written consent. Any attempted assignment or transfer in violation of this clause will be null and void.

The provisions below apply to US users only:

Governing law.
Any dispute, claim or cause of action related in any way to your use of the Services will be governed by and construed in accordance with the laws of the State of New York, consistent with the Federal Arbitration Act, without regard to conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from the T&Cs.

Exclusive jurisdiction.
To the extent the parties are permitted by the T&Cs to bring legal action in court, you and WeWard agree that any dispute or claim arising out of or relating to the T&Cs will be brought exclusively in the state or federal courts located in New York County, State of New York, United States.

Electronic communications.
Communications between you and WeWard may be electronic, whether you access the Services, send an email to WeWard, or WeWard posts a notice on the Services or contacts you by email. For contractual purposes, you:
(a) consent to receive communications from WeWard electronically; and
(b) agree that all contracts, notices, disclosures and other communications WeWard provides electronically satisfy any legal requirement that such communications be in writing.
This provision does not affect your legal rights under the Electronic Signatures in Global and National Commerce Act (15 U.S.C. §7001 et seq., "E-Sign").

Export control.
You represent and warrant that you will not use, export, import or transfer the Services in violation of applicable law, including U.S. export control laws. In particular, the Services may not be exported or re-exported to: (a) countries subject to U.S. embargoes; or (b) persons listed on the U.S. Treasury Department's Specially Designated Nationals list or the U.S. Department of Commerce's Denied Persons List or Entity List.

By using the Services, you represent and warrant that:
(i) you are not located in a country under embargo or designated as supporting terrorism by U.S. authorities; and
(ii) you are not listed on any prohibited or restricted persons list.
You also agree not to use the Services for purposes prohibited by U.S. law, such as the design, development or use of nuclear, chemical, biological weapons or missile systems. You acknowledge that the products, services or technologies provided by WeWard may be subject to U.S. export control laws, and you agree to comply with them.

Consumer complaints (California).
Pursuant to California Civil Code §1789.3, you may direct any complaint to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.